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Sandia Toyota

Albuquerque, NM

4.4
1,408 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

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Showing 1,408 reviews

January 31, 2021

I really like how Rudy explained everything for us. He is very nice and accommodating. I like my new Toyota Corolla Hatchback its small but powerful. But the only problem was their finance manager. Just be More

by harren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Gomez
Feb 01, 2021 -

Sandia Toyota responded

Thanks for your wonderful review. We hope to work with you again soon! - Ernie Riach, General Manager 

January 29, 2021

As usual, Dave was extremely helpful and thoughtful - answered all questions, got back to me quickly about service needed, and got the car back on time. Very dependable More

by recnm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Carrell
Feb 01, 2021 -

Sandia Toyota responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Ernie Riach, General Manager 

January 27, 2021

Service staff started our visit right on time. Kept me informed of work being done as it progressed. As always it was a pleasant experience. More

by j+eauto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Worm
Jan 27, 2021 -

Sandia Toyota responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Ernie Riach, General Manager 

January 19, 2021

Richard was a great, no-pressure salesman while I was shopping for a used Prius. He was very chatty and knowledgeable about the vehicles I looked at. I would recommend him to anyone buying a Toyota here More

by melshelor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jiron
Jan 20, 2021 -

Sandia Toyota responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Ernie Riach, General Manager 

January 16, 2021

Had appt for 30K service. Service advisor Richard was courteous and professional. I purchased the 3 oil change package for $165 (he said that a single oil change w/ tire rotation was $89.99). I was told More

by Abqnm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard
Jan 21, 2021 -

Sandia Toyota responded

Sorry to hear about your concerns with price and the way your vehicle was returned to you. Please reach out to me at your convenience and we can get to the bottom of this. Thank you. - Tammy Burns, Customer Retention Manager, (833) 798-6885

January 14, 2021

Appreciate your sharing with me the results of vehicle inspection. Good information to have on my vehicle that is not used as much as it was in the past. Thanks for the friendly staff experience. More

by Rkrajewski2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Jan 14, 2021 -

Sandia Toyota responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Ernie Riach, General Manager 

January 11, 2021

Did oil change. Tires were not rotated again! They told us we needed new ones because the were wrong size. But the size works fine! More

by paulholloman92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard
Jan 12, 2021 -

Sandia Toyota responded

Thank you for reaching out about your concerns with your tires not being rotated. Please give me a call so I can get to the bottom of this. Thank you. - Tammy Burns, Customer Retention Manager, (833) 798-6885

December 20, 2020

Great curiosity fast helpful friendly best service cleanliness happy faces beautiful trustworthy happy sensitive concerned willingness prompt gets.job done fast food good location people More

by alvina.bowekaty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony West, Adrian Monsanto, Dave Carrell, Dave McDowell, Simon Nguyen
Dec 21, 2020 -

Sandia Toyota responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Ernie Riach, General Manager 

December 14, 2020

I hav always experience excellent Customer Service with ALL the staff. Richard Jiron, Sales Associate, was amazing in helping me purchase a new Corolla se! More

by jeannene.telck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Bui, Richard Jiron
Dec 14, 2020 -

Sandia Toyota responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Ernie Riach, General Manager 

December 14, 2020

Gary Bui was very helpful and extremely knowledgeable regarding the service of my vehicle. He explained everything so that it could be understood and gave me a sense of comfort. More

by EA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bui, Gary
Dec 14, 2020 -

Sandia Toyota responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Ernie Riach, General Manager 

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