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Sandia Toyota

Albuquerque, NM

4.5
1,463 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

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Showing 1,463 reviews

July 14, 2022

I think that Sandia Toyota (formerly Larry H. Miller Toyota) Service Department is outstanding. Todd Mills, my service advisor was also great as he gave me good, solid recommendations for my over More

by jvrabecoffice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Mills
Jul 18, 2022 -

Sandia Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 13, 2022

Excellent service dept. AWhwn I first pulled into the service lane I was nervous about how to explain my problem. Both Richard and AJ were very good listeners and so helpful More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Matthews, AJ, Anthony West
Jul 14, 2022 -

Sandia Toyota responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.

Jul 14, 2022 -

SM responded

When I found out your dealership had changed owners I was concerned. Long ago I had a bad experience with a different service dept. that I felt wasn’t being forthright. I was so relieved to find that your service dept. gives the same, honest and dependable service that it has these last 10 yrs. that I’ve done business with you. Thank you,Mr. West.

July 11, 2022

I appreciate all the professional help that our dealer has made. Thanks to Toyota Sandia for the fast and smooth transaction! More

by virgielyn.beguas
Recommend Dealer
Yes
Employees Worked With
Gabe Salazar
Jul 12, 2022 -

Sandia Toyota responded

We're excited to hear that our team took care of you and that everything went smoothly. We thank you for your business and look forward to your next visit!

July 11, 2022

I was there for an oil change and the Service Dept was exceptional-as always! I was in and out quickly and efficiently! Everyone was friendly and helpful as they always are when I go for any maintenance f More

by Vern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Medrano,
Jul 12, 2022 -

Sandia Toyota responded

Thank you, Vern! We are thrilled to hear that our service team was able to give you a quick and pleasant service experience. We look forward to seeing you again!

July 09, 2022

I found everyone to be very helpful. Thank you for your care! I look forward to the new customer space. More

by jlkrakow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Rivera, Anthony West, Dave Carrell
Jul 12, 2022 -

Sandia Toyota responded

Thanks for the great rating and review! We appreciate your business.

July 07, 2022

Perfect service! Salesman was great & very helpful. Also quick with the car deal. Finance was very helpful also More

by Lisettegenesis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary bui & mike sales manager , Junior Cruz
Jul 08, 2022 -

Sandia Toyota responded

Thank you for the review! We are thrilled that you had a great car buying experience!

May 14, 2022

I bought a Toyota RAV4 in 2017. I would go to both ABQ locations. I moved out of state in 2020 and recently tried selling my Rav as I needed something bigger. Unfortunately when the More

by conasta1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Macias
May 16, 2022 -

Sandia Toyota responded

Thank you for your feedback about your overall experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Mark Holmes General Manager mholmes@sandiatoyota.com

April 08, 2022

Purchased a Toyota Highlander just under a month ago 26 days to be exact. My trade in has yet to be paid off. Contacted dealership several times with no positive outcome other than, just wait. My purchase More

by J1267
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
May 23, 2022 -

Sandia Toyota responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Mark Holmes General Manager 505-332-6509

March 04, 2022

I appreciated all the help I received when I bought my new truck thank you! More

by compass09_splines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Mar 07, 2022 -

Sandia Toyota responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Philip Saunders, General Manager

February 19, 2022

Service provided by MR. RICHARD JIRON was outstanding!!! Experienced uncomfortable pressure to add on additional protection features from Eddy, who finalized payment of my p More

by 29yearslater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jiron
Feb 19, 2022 -

Sandia Toyota responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. Our team was happy to assist you however possible. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Philip Saunders, General Manager

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