Back

Sandia Toyota

Albuquerque, NM

4.5
1,462 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

Directions

By Type

Showing 1,462 reviews

July 21, 2023

Everyone was very professional and helpful. I appreciate the low pressure experience also. Happy to be a Toyota owner! More

by aaronjones26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Monsanto, Mike Pierluissi
Sep 01, 2023 -

Sandia Toyota responded

Thank you for taking the time to leave us a review. We will look forward to the pleasure of assisting you again!

July 19, 2023

Dealership beat the competition by hundreds of dollars. Low impact interview at closing. This is my new Toyota dealership. Michael A. is truly a professional, getting on task, leading first by fulfill More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Please add name of financial closer-, Michael Andazola
Sep 01, 2023 -

Sandia Toyota responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. We look forward to the pleasure of assisting you again and as always, we appreciate your business.

July 17, 2023

Great customer service. Helpful employees. Overall pleasant buying experience. General manager was especially helpful. Very impressed with his focus on making sure customers More

by Happy new owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Holmes and Omar Diaz
Aug 14, 2023 -

Sandia Toyota responded

Congratulations on your new Toyota! Ensuring your satisfaction is our ultimate goal and we are delighted to know that our sales staff delivered a great sales experience! Thank you for the Five-Star review and your business. We look forward to the opportunity to assist you again in the future.

July 14, 2023

Well after I left a review, I had a reply from the GM to email him regarding my experience to make things right and seems that comment was just for show. He has not replied back after 3 weeks. Just goes to More

by Ruby
Recommend Dealer
No
Employees Worked With
Mark Holmes
July 03, 2023

Gabriel Salazar is an excellent salesman. No nonsense, just an honest man. I will purchase from him again! More

by abqhoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Salazar
Jul 06, 2023 -

Sandia Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 30, 2023

Clean, respectful and kind. They were patient with me and my purchase. Helped me find exactly what I wanted. More

by maestas38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Hill
Aug 02, 2023 -

Sandia Toyota responded

Congratulations on your new vehicle! At Sandia Toyota, your satisfaction is our ultimate goal and we are pleased to hear that our sales team of professionals was able to provide you with a great sales experience! Thank you for your Five Star Review! We appreciate your business and look forward to the opportunity to assist you again.

June 28, 2023

Annelise was Awesome Thanks To Her. Dealership Was ok. Some People Where Helpful. Would Refer Annelise To Family & Friends More

by rock2jara
Recommend Dealer
Yes
Employees Worked With
Rudy Gomez
Jul 13, 2023 -

Sandia Toyota responded

Hi Rock2jara, we are very happy to have provided you with such a positive experience!

June 24, 2023

Nice sales person but we had to wait over 3 hours to buy my leased car. Then they forgot to inspect it so I had to bring my car back after 2 weeks of purchase. More

by karenlang35
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Cillessen
Jun 27, 2023 -

Sandia Toyota responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Mark Holmes General Manager mholmes@sandiatoyota.com

June 23, 2023

Poor customer service. Dealt with someone entire time and they had to leave early so we finished remaining process with someone else. The other sales person was not upfron More

by Ruby
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Analeise 3 stars Juan(finance) 5 stars, Ron Hill
Jun 26, 2023 -

Sandia Toyota responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at mholmes@sandiatoyota.com I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Mark Holmes General Manager

Jul 14, 2023 -

Ruby responded

I sent you an email on 6/27/23 I have yet to receive a response. I am assuming this comment was just for show and that you DO NOT want an opportunity to fix my experience or try to keep me as a customer.

June 22, 2023

Over the last 10 years we have only serviced our Tacoma here. Todd Mills has provided the best possible service. He goes out of his way to take good care of us. Phil and Beth Reeves More

by beth
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Mills, Dave Carrell
Jun 24, 2023 -

Sandia Toyota responded

Thank you so much for your kind words for our staff! We are more than happy to hear that we could provide you with a great experience.

...
24
...