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Sandia Toyota
Albuquerque, NM
1,453 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 31, 2023
Probably the worst dealership I have ever been to customer service sucks like you can imagine getting somebody to return your call sucks. Once they sell you something you are all forgotten. customer service sucks like you can imagine getting somebody to return your call sucks. Once they sell you something you are all forgotten. More
by val1266
Employees Worked With
Chris
August 31, 2023
Adrian Monsanto was amazing, and did a great job finding the right vehicle for me and my family. We greatly appreciate his knowledge and patience. the right vehicle for me and my family. We greatly appreciate his knowledge and patience. More
by matt1_davis
Employees Worked With
Adrian Monsanto
August 28, 2023
Can’t say anything but good things about Moses Dean and Sandia Toyota. Car buying isn’t the same as it used to be and Toyotas are literally being sold right out from under your nose. Moses helped us find t Sandia Toyota. Car buying isn’t the same as it used to be and Toyotas are literally being sold right out from under your nose. Moses helped us find the car we needed and wanted and put up with a bunch of off topic questions and requests for updates on the car. More
by kyleAnaya
Employees Worked With
Moses Dean, Rodney Gutierrez
August 20, 2023
Can I give a zero to the service department? First time I took it in they told me I would be out by 4pm, ended up leaving at 6pm. Saturday I had an appointment at 3pm. I arrived at 2:30 only First time I took it in they told me I would be out by 4pm, ended up leaving at 6pm. Saturday I had an appointment at 3pm. I arrived at 2:30 only to be rudely told the air compressor wasn't working so my appointment was canceled. They said they had been calling customers but I never received a call. I drive 1.5 hours from out of town for the appointment. I went inside to talk to the manager. I saw 5 employees who were doing nothing, could easily have been on the phone to customers. The manager made absolutely no offer to compensate for my time and cost to drive into town to get my vehicle serviced. The manager was rude and has no concept of customer satisfaction. When I left the same 5 employees were all still standing around doing nothing. I have purchased 12 Toyota vehicles in 4 different states. This is the first time I have run into an example of such poor customers service. More
by Received terrible customer service
Employees Worked With
Anthony West, Dave Carrell
August 15, 2023
Very helpful with us finding a car that we loved. Sales guys were awesome, not pushy at all, just wanted to know what we were looking for and showed us some amazing options. Thank you guys! Sales guys were awesome, not pushy at all, just wanted to know what we were looking for and showed us some amazing options. Thank you guys! More
by bperron88
Employees Worked With
Travis was awesome and Joseph was awesome.
July 27, 2023
I bought my Tacoma & less than two weeks I had to take it back with issues. It’s been in their shop for 5 days now & still haven’t got it back. I hope I didn’t purchase a lemon. back with issues. It’s been in their shop for 5 days now & still haven’t got it back. I hope I didn’t purchase a lemon. More
by anthony.trujillo1
Employees Worked With
George Cillessen
