
Sandia Toyota
Albuquerque, NM
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I could write a story but I will keep this brief. When choosing a vehicle, my family was into quality, reliability, dependability, safety, and security. With regular maintenance and replacement of When choosing a vehicle, my family was into quality, reliability, dependability, safety, and security. With regular maintenance and replacement of parts before they wore out, my previous vehicle lasted about 26 years with less than 50 miles shy of 250,000 miles. I had other vehicle makes and models in mind but I decided to stay with a Toyota vehicle. The dealership, Sandia Toyota in Albuquerque, NM, was very helpful in helping me with my issues and choosing my next vehicle based on my specifications, especially around the holidays. I would like to highly acknowledge and give a very big shoutout to Gabriel “Gabe” Salazar at Sandia Toyota (Albuquerque, NM) for making the process seamless (and not pressured). If you ever need a vehicle, then Gabe is your go-to guy. 🚙😊 Also kudos to his assistant, Nancy Rodriguez, for helping me setup and understand the dashboard controls as well as being available for vehicle questions when Gabe is busy with other customers. 🚙😊 I was about to give a 5-star rating but decided on a 4-star rating. I had concerns with the Finance person I worked on financing and other paperwork. I tried calling about three or four times for questions but never received any call back. 🙁 Hopefully this current vehicle will last like my previous vehicle. I am still old schooled and still learning all these technological advancements. 👵 More
Great experience with Darrell and Rodney (might have wrong name~finance guy). Showed me what I wanted to see and worked with me to get a deal done. Notice I say worked with not PUSHED me… wrong name~finance guy). Showed me what I wanted to see and worked with me to get a deal done. Notice I say worked with not PUSHED me… More
Best sales experience EVER! From start to finish, Michael Zappia is "bar none," the best new car salesman I have ever had, in my 40 years of buying vehicles. I custom ordered From start to finish, Michael Zappia is "bar none," the best new car salesman I have ever had, in my 40 years of buying vehicles. I custom ordered a 2024 Sienna and Michael was ALWAYS there to answer questions and keep me up to date on its progress from its build to delivery to the dealership. Most communicative and "on the ball," salesman who made my experience from ordering to picking up/purchasing the Sienna the most pleasant I have had. THANK YOU Michael for being honest and your HARD WORK/Dedication! YOU are an amazing reflection of a quality dealership and individual! More
Super easy to work with-no pressure tactics or crazy upsell diatribes. I got exactly what I wanted-even a bit more😊 Thank you Sandia Toyota!!! upsell diatribes. I got exactly what I wanted-even a bit more😊 Thank you Sandia Toyota!!! More
Trying to buy a new car there. After I went through paperwork and loan application, got a car with a dent on the driver door. There are two options: they knew about that and tried After I went through paperwork and loan application, got a car with a dent on the driver door. There are two options: they knew about that and tried to give me such car; or they didn’t know about dent but that means a sloppy service because they don’t know what they sell (I noticed the dent, not them). Got a loan car (added one star in the rate), returned in more than one week, “my” car is still not ready. They said: come in a week more. More
Justin called me right when I was trying to decide where to go. He was incredibly helpful and explained everything in detail through the process. Sandia Toyota staff was kind with a friendly environment. to go. He was incredibly helpful and explained everything in detail through the process. Sandia Toyota staff was kind with a friendly environment. More