Sandia Toyota

Thanks again for quick and courteous service. I always can count on the service at "Karl Malone," whenever I have a problem I can get my car in right away and get a solution. Thank you can count on the service at "Karl Malone," whenever I have a problem I can get my car in right away and get a solution. Thank you More

Thank you to LHM Toyota and Service Advisor Joe Sanchez for excellent auto service. After getting my Tacoma serviced on Black Friday for an oil change I was informed that my brakes were now in the 'red', for excellent auto service. After getting my Tacoma serviced on Black Friday for an oil change I was informed that my brakes were now in the 'red', and needed to be replaced. LHM had been monitoring my brakes for the last three oil changes prior to the 11.25.11 visit. So I scheduled an appointment for 12.03.11 to have the brakes repaired. On 11.29.11 I received an email from LHM Toyota regarding service coupons and saw that there was a special on brake service, however, the coupon was expiring the next day, end of month. I mentioned this to my service advisor upon arriving for my brake appointment. Despite not having a copy of the expired coupon Mr. Sanchez was kind enough to take a percentage off the brake service for my Tacoma. I really appreciated that. Thank you to LHM Toyota and Mr. Sanchez for great customer service. More

Good service from employees, prompt and organized. Employees were friendly and polite, but attempted to push several services we were not interested in. Overall though, the quality of the service and Employees were friendly and polite, but attempted to push several services we were not interested in. Overall though, the quality of the service and the car was more than satisfactory. More

Estevan promptly scheduled an appointment for my Camry after I reported that it was having a hard time starting. Steve ran a diagnostic test and determined that my battery was near failure. The battery w after I reported that it was having a hard time starting. Steve ran a diagnostic test and determined that my battery was near failure. The battery was replaced in a short time after the battery tray and terminals were cleaned of corrosion. As a nice touch corosion prevention grease was applied to appropriate areas. Both employees were professional, prompt, and courteous. Estevan is an excellent Assistant Service Manager and Steve is a great senior mechanic. More

WHY I HAVE GIVEN THIS PERFECT RATING? Because these guys (Anthony West, Joe, Estevan, service crew) have consistently provided two generations of my family with service assistance that has never been anythi (Anthony West, Joe, Estevan, service crew) have consistently provided two generations of my family with service assistance that has never been anything less than respectful, kind, sincere, and "the best" service for our Toyota(s). This place is great because of this genuine service and these genuine servicemen. As always thanks! More

Since day one in November of 2007, my experience with your dealership has been very positive because you have extremely professional and customer service oriented staff. Thanks. Jake your dealership has been very positive because you have extremely professional and customer service oriented staff. Thanks. Jake More

I appreciate the shuttle service to and from work; it helped tremendously to know I would not need to find a ride. Thank you for covering the work under my warranty. I was just outside of the window of m helped tremendously to know I would not need to find a ride. Thank you for covering the work under my warranty. I was just outside of the window of my warranty expiration but Toyota covered the work because I have been a loyal customer. I appreciate that very much. I will continue going to you specifically for that reason. I know there are places in town that are cheaper but I prefer going to you-I know the mechanics and tech's are certified-and I am confident that if I have issues/concerns about the work those issues will be resolved. (that is not always the case in smaller shops). Thank you. More

Not sure what was done. Can in for 15000 oil change as requested by your correspondence. Have synthethic oil and was told not required to 20000 miles. Was told that tire rotation was done but air pres requested by your correspondence. Have synthethic oil and was told not required to 20000 miles. Was told that tire rotation was done but air pressure was not checked. They ranged between 28 & 32 psi. I did not realize this until I checked the next day. Brent Davids More

Went in for service on my 2008 JF and left with a new 4runner. Fair price for trade-in. Will be back for seervice on my 2004 4runner and my new 2011 4runner. 4runner. Fair price for trade-in. Will be back for seervice on my 2004 4runner and my new 2011 4runner. More

Tim Ruiz and jim Lopez were very professional and went above and beyond to make us happy. We enjoyed doing business with them and will return for future business. We truly believe you need to know about above and beyond to make us happy. We enjoyed doing business with them and will return for future business. We truly believe you need to know about Joe Ulibarri who would not work with us and was very rude. We felt he was trying to push us away. Joe U. Was unprofessional and unwilling to hear our concerns. If you have further questions about our experience you can reach us at 505.901.0653 More