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Sandia Toyota

Albuquerque, NM

4.5
1,453 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

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Showing 1,453 reviews

July 19, 2024

Crooks! !! They over charged me by the hundreds according to a certified tech at "Power Ford." That made sense to me when I remember the service man (on July More

by jewmex56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not listed
Jul 26, 2024 -

Sandia Toyota responded

jewmex56, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Mark Holmes General Manager mholmes@sandiatoyota.com

July 17, 2024

Honest communication and a fair price on a new Land Cruiser. Highly recommend Travis as a sales person. A+ all around! More

by dskinner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Sturgill and Christopher Martinez both 5 stars!
Jul 18, 2024 -

Sandia Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sandia Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2024

I was very disappointed by the level of unfriendly service at their Service Department. I will never go back there again. More

by Mula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not know
Jul 19, 2024 -

Sandia Toyota responded

Mula, We truly value your business and thank you for bringing this to my attention. Please contact me directly at mholmes@sandiatoyota.com. I want an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Mark Holmes General Manager mholmes@sandiatoyota.com

June 24, 2024

Outstanding service, Friendly, helpful and honest. Would definitely recommend the dealership to friends and family! Very Satisfied with the purchase More

by crespin_paul
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Travis, Mike Pierluissi
Jun 25, 2024 -

Sandia Toyota responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

June 19, 2024

Great service, low pressure, friendly, and the salesman went above and beyond to find me the truck and color I wanted More

by saddles31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Macias
Jun 19, 2024 -

Sandia Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

Andrew was a great salesman! He did not force me into purchasing a vehicle and had a lot of patience! More

by Angelo T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Ruelas, Michael Andazola
Jun 19, 2024 -

Sandia Toyota responded

Hi Angelo, thanks for your praise and kind comments about Andrew. Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2024

Very professional and knowledgeable sales staff. Unfortunately the finance department leaves something to be desired. More

by dshepherd03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Espinosa
Jun 05, 2024 -

Sandia Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 31, 2024

Michael is amazing, extremely knowledgeable and has the disposition of an Angel. It was a pleasure dealing with him. More

by Bryan.michael.tice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Andazola
May 31, 2024 -

Sandia Toyota responded

Thank you for your kind words about Michael! We're thrilled to hear that he provided you with an amazing experience and demonstrated extensive knowledge while maintaining a pleasant demeanor. It's always our goal to ensure a positive and enjoyable experience for our customers, and we're glad that Michael contributed to that.

May 24, 2024

The process was smooth beginning to end. My salesman, Manny, was great about talking me through the process and answering any questions I had. Very good experience. More

by Elaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Delgado
May 24, 2024 -

Sandia Toyota responded

Congratulations on your new vehicle! We're thrilled that Manny provided you with a smooth sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 20, 2024

Junior and the sales staff were great through the whole process. Junior Cruz is my guy! More

by steveslim17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Cruz
May 22, 2024 -

Sandia Toyota responded

We're delighted to learn about your positive experience and the great assistance provided by Junior! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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