
Sandia Toyota
Albuquerque, NM
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I have gotten 4 vehicles from Sandia. I love every experience. From getting my vehicle serviced to trading and buying. Shout out to Mel and Torrance for helping me with every purchase. I love every experience. From getting my vehicle serviced to trading and buying. Shout out to Mel and Torrance for helping me with every purchase. More
I ordered a vehicle and was told it had what I wanted and it came before tariffs and it did not have one of the things I wanted most, but I needed a car. Then I was preapproved by a credit union and let them it came before tariffs and it did not have one of the things I wanted most, but I needed a car. Then I was preapproved by a credit union and let them know at the dealership. They said they had everything in order. It turns out they did not use my preferred lender and I thought that was where the loan was. Now I’ve been texting, emailing, and calling back without any response! It is now going on 3 weeks! Stay away! I’m very disappointed in Alejandro, Mel , and still have hope that Ana can help me but my hope is growing thin. More
The staff are very knowledgeable professional courteous respectful they make the person coming into their facility feel welcomed and valued respectful they make the person coming into their facility feel welcomed and valued More
I was charged for warranties without being asked if I wanted them or even being told that I was getting charged for them. I went back the next day to take to Michael the finance guy he said nothing he ca wanted them or even being told that I was getting charged for them. I went back the next day to take to Michael the finance guy he said nothing he can do that I have to go on the Sandia website to cancel the warranties he charged me for without my permission. I went online to cancel them it takes 4-6 weeks to process and there’s one for 1199 that I can’t cancel. I gave them my trust and I was deceived in return for 3,000$. Also the tint they installed is very bubbly and does not look good (it was raining the day I bought it so I couldn’t tell) guess I learned you can’t trust any car dealership. More
The salesman who goes by zap is one inconvenience away from a heart attack. I was very put off by his abrasive attitude. If he's supposedly one of their top salesman it makes me wonder about the quality o from a heart attack. I was very put off by his abrasive attitude. If he's supposedly one of their top salesman it makes me wonder about the quality of people working there. More
Marcel was great at Sandia Toyota! He took the time to listen to exactly what I was looking for and was patient with my desires and timeline. When it was time to make the purchase, Toy He took the time to listen to exactly what I was looking for and was patient with my desires and timeline. When it was time to make the purchase, Toyota finance was quick and efficient. More