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Sandia Toyota

Albuquerque, NM

4.5
1,517 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

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Showing 1,517 reviews

October 02, 2025

TORRANCE BURDEX COULD NOT HAVE BEEN NICER OR MORE HELPFUL! The rest of the dealership——I WILL TELL EVERYONE TO GO ELSEWHERE! The finance guy-RODNEY GUTIERREZ COULD NOT HAVE BEEN RUDER—DID EVERYTHIN More

by wndseek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
TORRANCE BURDEX was WONDERFUL!, Rodney Gutierrez
Oct 04, 2025 -

Sandia Toyota responded

I do apologize on behalf of the people who did not give you the great service that is expected from our staff. Could you please call me here at the store so that I can get a better understanding with all that went on. I do appreciate your business and would love to have a chance to make things right with you. Thank you. Mark Holmes - General Manager Sandia Toyota | mholmes@Group1Auto.com | (505) 332-6509

September 30, 2025

Your service sucks. The advisor is rude & wait is way for service is too long More

by belamonster29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department very rude
Oct 03, 2025 -

Sandia Toyota responded

I apologize for your experience. I would like to get additional information from you to address your concern. Please feel free to contact me at your earliest convivence. Thank You Anthony West - Parts and Service Director Sandia Toyota | 505-332-6507 | awest@Group1Auto.com

September 27, 2025

Salesman was attentive and helpful with constant communication throughout the process of getting a new contract signed! I’m happy with the outcome and services delivered. I highly recommend Sandia T More

by labillyppo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Andazola
Sep 29, 2025 -

Sandia Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2025

Top notch! My last dealership experience involved them calling me and pressuring me give them good marks, even bribing me with free gas. Much classier at Sandia More

by Rockinbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Gomez, Richard Jiron, Rodney Gutierrez, Michael Andazola, Brittany Hemovich-Strata, Richard Medrano, Karley Luddeke, Nanette Briggs, Tony Ngo
Sep 29, 2025 -

Sandia Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2025

The dealer Mr Gabe is very accommodating and has a extend his excellent service to us More

by shoneylinperolinotacan87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Salazar, Rudy Gomez, Richard Jiron, Rodney Gutierrez, Dave McDowell, Michael Andazola, Brittany Hemovich-Strata, Richard Medrano, Karley Luddeke, Nanette Briggs, Tony Ngo
Sep 29, 2025 -

Sandia Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2025

Sales person Darrel Jones. ..exceptionally knowledgeable and helpful, professional and sincere!!! :) ***** Finance, Michael was easy to work with :) Definitely recommend Sand More

by randy1abq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrel Jones
Sep 29, 2025 -

Sandia Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sandia Toyota! We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2025

Decision not too great. Up and down trying to get a deal. Took all day. Got tired of waiting. More

by williecaroline069
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh
Sep 24, 2025 -

Sandia Toyota responded

Williecaroline069 I cannot find you in our system to find out what happened on your visit with us. Could you please give me a call or come by the store so we can figure out what was going on or why it was taking so long. We are actually very proficient in our sales process because we are extremely transparent on our pricing in the market and our trade process maybe takes us less than 10 minutes! So, the only thing I can think of is a credit decision from a bank or credit union we might have been waiting on? Either way we want our customers' time in the store to be minimal, enjoyable and well spent. Thank you for your review and I hope to hear back from you. Mark Holmes, General Manager Sandia Toyota | mholmes@Group1Auto.com

September 18, 2025

I ordered the car 12 months ago but had to wait because of supply from Japan and demand in the U.S. Rudi Gomez and later Richard Giron kept me up to date throughout. Once the car was here, Richard explai More

by pkw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Holmes, Rudy Gomez, Richard Jiron
Sep 20, 2025 -

Sandia Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sandia Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2025

All the staff are very friendly, thanks for your the help that I received from Michael and Diego More

by nery.mary23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Andazola
Sep 14, 2025 -

Sandia Toyota responded

Hi Nery, we're happy you found our staff to be so supportive during your experience here at Sandia Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2025

After purchasing a vehicle from this dealership the smiles all left. They stopped being helpful and communication was horrible. My plate was maed even though discussed that I wod pick up. The staff do3 More

by Tenbears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Torrance Burdex
Sep 13, 2025 -

Sandia Toyota responded

I apologize for your experience. I would like to gather some additional information from you to see where our process failed. Please feel free to contact me at your earliest convivence. Thank You Anthony West Parts and Service Director Sandia Toyota 505-332-6507 awest@sandiatoyota.com

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