Sandia Toyota

I bought a used vehicle here and after 2 weeks of having the vehicle it started having issues. I took the vehicle to a reputable dealership to diagnose it and was told it has an expensive leak and that all the vehicle it started having issues. I took the vehicle to a reputable dealership to diagnose it and was told it has an expensive leak and that all of the fluids in the vehicle were already acidic. They told me the vehicle was leaking long before I bought it and that is apparent it wasn't properly inspected upon me taking it home. I've been trying to get the dealership to help me with this since it was broken before I bought it and then I was lied to about it being inspected and all was good with it. Be careful buying a used vehicle from here. They don't seem to care about customers it seems like its all about making a sale and that's it. More

Melvin was amazing to work with. The entire staff we worked with was wonderful as well. The entire staff we worked with was wonderful as well. More

This is an update to my first review of Sandia Toyota on 01/07/25. Finally, 34 days after trading in a car, they paid off my trade-in loan. However, since it took so long the loan continued to accrue inter 01/07/25. Finally, 34 days after trading in a car, they paid off my trade-in loan. However, since it took so long the loan continued to accrue interest. After payoff there was still a balance of $56.92 which if the loan had been paid off sooner, there would have been no balance. I left a message for the General Manager about that overage and requested they pay it but once again what I got was "crickets". In all fairness after I spoke with him the first time about the payoff the loan was paid off in 1 business day. But that took 9 phone calls, 3 emails to the dealership and 2 trips to the credit union to get that accomplished. That is the only reason my rating was 2 stars instead 1. More