Sanderson Ford

Carlos Silva was very helpful, friendly and professional. He made my sale smooth and hassle free. He made my sale smooth and hassle free. More

Atmosphere is professional the moment I walked in the door. People are friendly, they follow up quickly. No pressure, accommodate upon customer request if that’s what the customer wants. door. People are friendly, they follow up quickly. No pressure, accommodate upon customer request if that’s what the customer wants. More

Great experience. Test drove vehicle, no pressure. Made appointment to buy vehicle. Sales rep had paperwork ready for me to sign. Even filled up the gas tank! appointment to buy vehicle. Sales rep had paperwork ready for me to sign. Even filled up the gas tank! More

Excellent service. Tim Rhodes was very responsive and worked with us for an entire year while we waited for the FE Bronco. I would definitely work with Tim again worked with us for an entire year while we waited for the FE Bronco. I would definitely work with Tim again More

Made an appt more than 5 weeks ago for my vehicle. When I got there no one said anything to me. 20 minutes later I had to go an ask someone for assistance. Waited another 15 minutes for someone to tell m I got there no one said anything to me. 20 minutes later I had to go an ask someone for assistance. Waited another 15 minutes for someone to tell me there's 12 vehicle ahead of me so my vehicle will not be looked at until late next week. Waisted my time to drive over 30 mins when they can just call me and me know. More

Got the exact truck we wanted. Louie B was superb throughout. Spent less than 20 minutes in Finance with zero pressure to get anything we didn’t want. Overall we’re thankful we bought our truck at Sa throughout. Spent less than 20 minutes in Finance with zero pressure to get anything we didn’t want. Overall we’re thankful we bought our truck at Sanderson. More

Purchased a new $85k F350 from here. Sales and service were great. Weeks after noticed the rear axle is off-center and the truck also leans lower to the driver side. Took it to Mike Perrault at Sanderson were great. Weeks after noticed the rear axle is off-center and the truck also leans lower to the driver side. Took it to Mike Perrault at Sanderson service department to have it looked at. They agreed the rear axle was off center by 1.25 inches. Said they needed to talk to Ford engineers about the issues. 6 months later and multiple calls and stops in to the dealership, and never had any resolution. Dealing with Chris in service was very frustrating. I left multiple voicemails for Chris with no response. I offered to pay for them to fix it and they would not do that. Every time I stopped in for an update I got the excuse that "we are still waiting to hear back from Ford engineering". I was also told there were several other trucks in for the same issues. These people do not care once the sale is made and could care less if the customer is satisfied with their service. I eventually sold the truck and purchased a new truck at another dealer just so I would not have to deal with these people. Beware if you have any issues. More

* Did he let me know the initial assessment charge, go over possible recall vs covered parts: YES * Did he keep me up to date on the time frame: YES * Did he explain and give initial total cost includi over possible recall vs covered parts: YES * Did he keep me up to date on the time frame: YES * Did he explain and give initial total cost including tax to me: YES * When things went south, and more was wrong than expected did he help me with the pricing, offer payment service provider: YES * Was this person no other than Mike Perreault, the most professional and proficient service manager? ;YES ALL 5 ***** for Mike Thank you! More

Joe Powell is a Kind salesman, glad there was no haggling didn’t have to wait long to make a deal didn’t have to wait long to make a deal More

A friendly and professional dealership who care about their customers. With fair and honest pricing and no hidden fees. their customers. With fair and honest pricing and no hidden fees. More