Sanderson Ford

The best care buying experience I ever had!!!! Salesmen Joe Powell outstanding.Robert eager to help out as well. I am telling everyone I know about my experience!!! SIMPLY THE BEST!!! No haggling!! Salesmen Joe Powell outstanding.Robert eager to help out as well. I am telling everyone I know about my experience!!! SIMPLY THE BEST!!! No haggling!! No pressure!! No tag team salesmen!!! No one had to go ask their managers how to proceed. They all new what they were doing. Providing the best customer service!!! More

Most Professional Advisor Ever Ford rescued me when I needed it by having a technician contact me when I was 200 miles north of Phoenix with my issue. They arranged for a tow whe Ford rescued me when I needed it by having a technician contact me when I was 200 miles north of Phoenix with my issue. They arranged for a tow when I felt my brakes had failed and lost electrical power. Got a call immediately by your Service Advisor, David Lidster as promised giving me a run down on the possible issues. Called back the next day advising my unit was fixed and ready to go. 2 days later a completely different issue popped up. I called David. He immediately got me in to asses the issue. I was mid way through a trip but David provided compassion and caring for our situation, did his best to get my issue handled, ordered a part in from MI and got it installed. My motorhome was back to me on the date promised. Very professional and the very best of advisors that I ever experienced. He earned the 5 star rating for Sanderson Ford. More

Great Experience Everything was no-stress and just as agreed. Our salesman, Brian Fitzpatrick, was professional, courteous, and well informed. All our questions were Everything was no-stress and just as agreed. Our salesman, Brian Fitzpatrick, was professional, courteous, and well informed. All our questions were answered and we were given an upfront, no haggle price by phone. He located the exact vehicle we needed and made sure we were satisfied. The process was fast and made the hour drive across town worth it. This is our second purchase from Sanderson Ford and there are many dealers much closer to our home, but we recommend this dealership to anyone looking for a vehicle; it is worth the drive in 109 temperatures for such a cool deal! More

Smooth and efficient We enjoyed working with Mike Gilbert. He was patient and not pushy. We didn’t have time to do paperwork the afternoon we picked out the vehicle . Pape We enjoyed working with Mike Gilbert. He was patient and not pushy. We didn’t have time to do paperwork the afternoon we picked out the vehicle . Paperwork was ready when we returned the next day. Mike is very knowledgeable about all the cars we looked at. Thank you Mike for a pleasant car buying experience. That’s the first time I can say that! More

Best experience ever. Tracy was awesome and honest. I didn’t have to sit around for hours and he listened to what I wanted and explained everything. Super guy. Tracy was awesome and honest. I didn’t have to sit around for hours and he listened to what I wanted and explained everything. Super guy. More

Fix to a plastic piece My salesman, Joe Powell, has gone beyond every expectation I have had for a car salesman. Joe took me immediately to Service and was helped by Mike, u My salesman, Joe Powell, has gone beyond every expectation I have had for a car salesman. Joe took me immediately to Service and was helped by Mike, unfortunately I didn’t get Mike’s last name. Mike immediately took my new car to a technician and had my plastic piece back on my back seat before I had time to get comfortable in the waiting room. More

Sanderson Ford #BeltramFordFamily is excited to purchase our 4th Ford from Brian Fitzpatrick @SandersonFord - outstanding service, low pressure, fantastic vehicles. #BeltramFordFamily is excited to purchase our 4th Ford from Brian Fitzpatrick @SandersonFord - outstanding service, low pressure, fantastic vehicles. We will only buy from Sanderson Ford and HIGHLY recommend Brian. More

Everything was perfect! Our salesman, Tracy Swartz, is very knowledgeable and customer service oriented. He had 3 vehicles ready for me test drive as he knew our requirements Our salesman, Tracy Swartz, is very knowledgeable and customer service oriented. He had 3 vehicles ready for me test drive as he knew our requirements in advance. The paperwork process was seamless and the car was ready when promised. Tracy did a great job orienting me to the vehicle. More

Friendly, professional, customer service. Our sales Rep. Ron Le. Was friendly and Professional, He went above and beyond to help us. He kept us within our budget. He listened and made the dea Our sales Rep. Ron Le. Was friendly and Professional, He went above and beyond to help us. He kept us within our budget. He listened and made the deal happen. More

Poor customer service in service We took our Ford F-250 in for a coolant leak at 8:30am. On a Thursday. We were told we would have an answer by 2:00pm. By 2:30 no phone call, I had to We took our Ford F-250 in for a coolant leak at 8:30am. On a Thursday. We were told we would have an answer by 2:00pm. By 2:30 no phone call, I had to contact them. I was then told they wouldn’t even look at the car until possibly the next day! It then may be into the following week before it was fixed. The service advisor had plenty of excuses, but no solutions. I would not take a car here again. The customer service is terrible. How can it possibly take more than a day to diagnose a car and why weren’t we told it would sit for more than a day before it was even looked at. Go to Bell Ford or Peoria Ford. Their sales people are also rude. More