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Sanders Ford Inc - Service Center

Jacksonville, NC

4.6
356 Reviews

356 Reviews of Sanders Ford Inc - Service Center

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November 04, 2020

Jake has been an absolute pleasure to work with. He represents Ford Motor Company with the utmost professionalism and enthusiasm. He has outstanding customer service skills and always makes me feel rea More

by Nickyvoodoo52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bailey
October 17, 2020

Fixed what was needed. Great experience brought vehicle in for recall and to fix TPMS sensory fault. Issues fixed within one day was able to continue with life without incident More

by kmills31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bailey
October 12, 2020

great service and the people are so friendly, prices are just right for the service you need would not take my vehicles anywhere else but to Sanders Ford. More

by Yankeefan21
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennier, Jake Bailey
October 08, 2020

Greetings All and ask twice,Both of our (my wife and I) Greetings All and ask twice, Both of our (my wife and I) current vehicles where purchased from Sanders. As, I was dropping my Edge for service, my wi More

by brac1
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Bailey
October 06, 2020

I had a wonderful experience. Everyone was very nice. Service on my car was less than I expected it would be. Thank you for your service. More

by Tamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daughtry , Al Sirkin
October 04, 2020

Sanders Service has always provided friendly supportive service. My only negative experience is that when I come in for oil change and tire rotation I seem to be waiting in cue with other maintenance work. More

by gen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Raynor
September 30, 2020

SANDER FORD IS THE PLACE TO GO IF YOU WANT OUTSTANDING SERVICE FOR SALES OR SERVICE. THANKS FOR A JOB WELL DONE ON MY 2002 T-BIRD. More

by beanandmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bailey
September 25, 2020

Thus far my experience with Sanders Ford has been minimal, but everyone I have interacted with has conducted themselves in a friendly, professional and courteous manner. I am pleased with the service More

by Richard Brown III
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2020

Service Department did a great job on our Ford 25,000 mile service and l will return for our 30,000 mile service. Thanks, Job well done. More

by beanandmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bailey
September 19, 2020

As usual , a pleasure to get my truck serviced at sanders ford. From the lady answering the phone to make an appointment up to the gentleman letting me know when the service was complete everyone displayed a More

by Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Evilsizor
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