Sanders Ford Inc - Service Center

Excellent experience Debbie (customer representative) was a great asset and explained thoroughly about what was needed and what was covered under our contract. She also t Debbie (customer representative) was a great asset and explained thoroughly about what was needed and what was covered under our contract. She also took the time and explained to me when the next time that car would need to be seen. More

Service Appt was easy work done correctly only drawback length of wait. Emily Smith is always eager to help in any way she can. Price for wheel alignment a li Appt was easy work done correctly only drawback length of wait. Emily Smith is always eager to help in any way she can. Price for wheel alignment a little high. More

Good Service Check in was good and they explained everything they did thoroughly. Could use improvement on checking in. I was told by one service advisor that she' Check in was good and they explained everything they did thoroughly. Could use improvement on checking in. I was told by one service advisor that she'd help me then she passed me over to JB. I didn't appreciate that hopping around. Wasn't polite as far as I'm concerned. More

excellent just like to keep my business in the community to help foster business growth and now that you have Gary Westbrook there as a guest Representative it just like to keep my business in the community to help foster business growth and now that you have Gary Westbrook there as a guest Representative it has made a big difference in the service department and the speed of getting your vehicle serviced More

Great experience They did everything they said they would in a very timely manner. Very friendly and helpful. Would recommend this service department to anyone needing They did everything they said they would in a very timely manner. Very friendly and helpful. Would recommend this service department to anyone needing service for their vehicle. More

Steered in the the right direction Have a 2017 Ford Fusion and heard about the recall. Called to have this fixed and the promptly got my car in and fixed it. Tiffany O'Neal was great! Have a 2017 Ford Fusion and heard about the recall. Called to have this fixed and the promptly got my car in and fixed it. Tiffany O'Neal was great! More

Sanders Ford Swansboro is the place for buying, selling, and having your auto serviced. They make you feel welcome and like family. Won't buy or service my vehicles anywher is the place for buying, selling, and having your auto serviced. They make you feel welcome and like family. Won't buy or service my vehicles anywhere else! No other dealership has such a high trust rating! More

Always a pleasure..! Service staff is very friendly and knowledgeable. They have always taken care of our service requirements professionally and have provided several opt Service staff is very friendly and knowledgeable. They have always taken care of our service requirements professionally and have provided several options to best take care of our vehicles. Thank you..! More

Excellent It was a pleasure having Tiffany as my service consultant. She kept me updated on the service schedule and the service was completed as promised. My It was a pleasure having Tiffany as my service consultant. She kept me updated on the service schedule and the service was completed as promised. My whole experience was stress free and professional. Thank you Tiffany. More

Outstanding! The services I have received have been very professionally done by well qualified personnel. All the staff that I have had any contact with have been The services I have received have been very professionally done by well qualified personnel. All the staff that I have had any contact with have been very friendly, courteous, and knowledgeable. I have confidence that whatever service is needed, it will be done by staff that care about their work. More