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Sanders Ford Inc - Service Center

Jacksonville, NC

4.6
356 Reviews

356 Reviews of Sanders Ford Inc - Service Center

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May 13, 2018

Service on F150 Satisfied with the service I got. Employees were friendly and helpful. Item was a little pricey, but I had to have it fixed so I could get into my tr More

by Leather Neck 89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mykola Sywanyk
May 12, 2018

Routine visit They were very accommodating, friendly, and efficient. They were organized and knowledgeable of the work to be done. Very prompt and helpful. Very More

by Beavers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee shuttle service
May 09, 2018

Very good service. I have no complaints. I gave a high rating to Sanders Ford thanks to my experiences with this dealership recently and in the past. Emily has always been helpful. More

by jstev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Smith
May 03, 2018

Perfect service! The service is outstanding! Tonya in the service department was professional and exceeded all expectations! Family friendly atmosphere where everyone More

by Freelancer721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valeri Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya
May 01, 2018

All of your scheduling system worked well All went like clockwork. I called in to the scheduling department and it was available when I showed up. I wasn’t feeling well so Tiffany checked to m More

by DAV2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2018

Excellent experience Debbie (customer representative) was a great asset and explained thoroughly about what was needed and what was covered under our contract. She also t More

by rmctw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2018

Service Appt was easy work done correctly only drawback length of wait. Emily Smith is always eager to help in any way she can. Price for wheel alignment a li More

by Ranger 03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service and Parts Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Smith excellent
April 07, 2018

Good Service Check in was good and they explained everything they did thoroughly. Could use improvement on checking in. I was told by one service advisor that she' More

by Diane Flem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB Bryant
April 06, 2018

excellent just like to keep my business in the community to help foster business growth and now that you have Gary Westbrook there as a guest Representative it More

by Yankeefan21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary so glad you have hired him when Lincoln closed their doors
April 01, 2018

Great experience They did everything they said they would in a very timely manner. Very friendly and helpful. Would recommend this service department to anyone needing More

by Lloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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