Sanders Ford Inc - Service Center

Great Service Have dealt with Sanders Ford service for 18 yeras andTiffany O’Neal has always been fantastic about keeping me in the loop when there are issues with Have dealt with Sanders Ford service for 18 yeras andTiffany O’Neal has always been fantastic about keeping me in the loop when there are issues with my fords More

Service Very knowledgeable and cordial as always! Any additional issues found by service techs was relayed to me for decision. Very professional. No unexpecte Very knowledgeable and cordial as always! Any additional issues found by service techs was relayed to me for decision. Very professional. No unexpected service or charges beyond what was agreed to. More

Quick service Tonja was my rep and she is very personable and sweet. I was scheduled for a 9 am appt and my truck was pulled in at 853 and I was on the road by 945 Tonja was my rep and she is very personable and sweet. I was scheduled for a 9 am appt and my truck was pulled in at 853 and I was on the road by 945...great service...good people! Thank you! Will More

F150 SERVICE After purchasing in 2014 my F150 had a less than satisfying service experience and chose to take my business elsewhere. A number of months ago Mykol After purchasing in 2014 my F150 had a less than satisfying service experience and chose to take my business elsewhere. A number of months ago Mykola Sywanyk convinced me that the Service Department had been reorganized and I should give them another chance. Tiffany O'Neal in Service was my POC and she made me feel like she had my best interests at heart. She listened to my concerns and offered a plan to take care of my vehicles maintenance issues. I believe I received quality service and have very intention of returning. More

Quality Service I started going to Sanders Ford in 2009, and I wouldn't trust anyone else to take care of my Ford F-250. Friendly and polite, always looking for ways I started going to Sanders Ford in 2009, and I wouldn't trust anyone else to take care of my Ford F-250. Friendly and polite, always looking for ways to make the experience better. More

Service This was the first service I had on a new vehicle purchased from Sanders. They kept to my appointment time and had me in and out quickly - Very profe This was the first service I had on a new vehicle purchased from Sanders. They kept to my appointment time and had me in and out quickly - Very professional and friendly folks. Service department is obviously well organized. More

Service The services I had done on my F-250 was done profecianly. The time I spent in the shop was great, highly recommend this service station to anyone in n The services I had done on my F-250 was done profecianly. The time I spent in the shop was great, highly recommend this service station to anyone in need. More

Tire pressure issues Tiffany is always great. She works at making sure her customers are well taken care of. I dropped in without an appointment , was worked in quickly, a Tiffany is always great. She works at making sure her customers are well taken care of. I dropped in without an appointment , was worked in quickly, and even took care of an additional issue while I was there. Thanks guys. More

Another great service visit Very professional and care about the customer. Emily and Debbie are outstanding. Debbie took the time out of her busy schedule to shuttle me down to Very professional and care about the customer. Emily and Debbie are outstanding. Debbie took the time out of her busy schedule to shuttle me down to the gym while my truck was being serviced and then picked me up when my truck was ready. That's what I call fantastic customer service! One question though, why did I not hear about the recall on my vehicle via email or US mail from Ford? I was only notified when I took my truck into service at the Swansboro Ford Service Center. In this day and age recalls should be immediate notification with the multiple lines of communication we have available vice what I experienced in not being notified till I brought in for service by the local service center itself. I ask Ford headquarters this question? Not the local service center. More

Very good service without hype I like smaller dealerships, they provide better service in my opinion. I also like having a dealer who is located in the community I live in for my c I like smaller dealerships, they provide better service in my opinion. I also like having a dealer who is located in the community I live in for my convenience . More