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Sanders Ford Inc - Service Center

Jacksonville, NC

4.6
356 Reviews

356 Reviews of Sanders Ford Inc - Service Center

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January 19, 2019

We own 4 Ford's, will always use Sanders Service. My husband and I have always had great service and friendly customer service from Swansboro Ford. We have recommended Sanders Ford several times and t More

by Coleen McAlpine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Cannon.
January 14, 2019

Great Experience The folks that I have worked with at Sanders Ford in sales and Service have been great. They are attentive to my needs and always call back. More

by cgoodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean England
Jan 15, 2019 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know.

December 31, 2018

No pressure sales; Excellent Customer Service. I didn't come into Sanders looking for a new car. However, with a potential job change on the horizon that could entail more driving, I was leaning t More

by Emily_D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeri Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Sirkin
Jan 15, 2019 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know. RachelV@SandersFord

December 24, 2018

Very courteous and friendly service The service we received Saturday was exceptional. Jeff tended to our needs and he was very courteous and friendly. If we didn't live so far away, we More

by Collardbasket
Recommend Dealer
Yes
Employees Worked With
Jeff Raynor
Jan 15, 2019 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know. RachelV@SandersFord

December 23, 2018

Service The performance was Quick with great service. Workers were very polite with an inviting atmosphere. They were very concerned with my satisfaction. I l More

by Senora213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Sirkin
December 19, 2018

2nd experience this was my second time having to tow my 2015 escape to Sanders in 2 weeks for the same problem. I gave a 5 star rating because they did not charge m More

by david
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jeff Daugherty
December 17, 2018

My service review Made an appointment by phone I showed up at the appointed time. My truck went into service. In a reasonable time the service was performed and I drov More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2018

Top Notch Service Visit Had an Appt scheduled for service for routine maintenance and to resolve recall issue. Vehicle was serviced on-time, quick turn around which had me i More

by CCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB Bryant
December 08, 2018

2001 E250 van windshield washer problem Sanders Ford Technician troubleshoot and repaired the windshield washer on my E250 van. The problem was little water was coming out of the nozzles. More

by mdahms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JB Bryant, Al Sirkin, Tonya Smith, Jeff Raynor
Dec 11, 2018 -

Sanders Ford Inc responded

Thank you for your review. I am glad that you had a great service experience.

Dec 11, 2018 -

Sanders Ford Inc responded

Thank you for your review. I am glad that you had a great service experience.

Dec 11, 2018 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know.

December 03, 2018

Service Department was easy to work with. I was very happy with the service department. Al gave me a competitive quote on tires and made my decision easy. Four new tires, oil change, state i More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Sirkin
Dec 11, 2018 -

Sanders Ford Inc responded

Thank you for your review. I am glad that you had a great service experience.

Dec 11, 2018 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know.

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