356 Reviews of Sanders Ford Inc - Service Center
We own 4 Ford's, will always use Sanders Service. My husband and I have always had great service and friendly customer service from Swansboro Ford. We have recommended Sanders Ford several times and t My husband and I have always had great service and friendly customer service from Swansboro Ford. We have recommended Sanders Ford several times and three customers have purchased vehicles. Plus we have purchased our Ford's here. More
Great Experience The folks that I have worked with at Sanders Ford in sales and Service have been great. They are attentive to my needs and always call back. The folks that I have worked with at Sanders Ford in sales and Service have been great. They are attentive to my needs and always call back. More
No pressure sales; Excellent Customer Service. I didn't come into Sanders looking for a new car. However, with a potential job change on the horizon that could entail more driving, I was leaning t I didn't come into Sanders looking for a new car. However, with a potential job change on the horizon that could entail more driving, I was leaning towards a more comfortable ride. I am extremely pleased with my purchase. I had a more in-depth knowledge transfer about all the features of this new vehicle than any other past car purchase from other [Ford] dealerships. Absolutely nothing was missed. I will recommend Sanders Ford to anyone looking for a new or used car. Thank you to the entire Sanders Ford Team that helped make this transaction. And a special thanks to Al Sirkin for taking care of the 2011 F150-XLT while I browsed the lot. More
Very courteous and friendly service The service we received Saturday was exceptional. Jeff tended to our needs and he was very courteous and friendly. If we didn't live so far away, we The service we received Saturday was exceptional. Jeff tended to our needs and he was very courteous and friendly. If we didn't live so far away, we could come more often for our service work on our F150. More
Service The performance was Quick with great service. Workers were very polite with an inviting atmosphere. They were very concerned with my satisfaction. I l The performance was Quick with great service. Workers were very polite with an inviting atmosphere. They were very concerned with my satisfaction. I look forward for future service appointments with Sanders Fors. More
2nd experience this was my second time having to tow my 2015 escape to Sanders in 2 weeks for the same problem. I gave a 5 star rating because they did not charge m this was my second time having to tow my 2015 escape to Sanders in 2 weeks for the same problem. I gave a 5 star rating because they did not charge me to fix the problem previously. Hopefully I don't have to tow it in again in another week for the same problem and they have finally fixed it. I really appreciate that this time they did not charge me again even though they found a different problem for the same exact issue. More
My service review Made an appointment by phone I showed up at the appointed time. My truck went into service. In a reasonable time the service was performed and I drov Made an appointment by phone I showed up at the appointed time. My truck went into service. In a reasonable time the service was performed and I drove off. This dealer does want they say when they say it. While I was there I purchased floor mats and touch up paint both matched More
Top Notch Service Visit Had an Appt scheduled for service for routine maintenance and to resolve recall issue. Vehicle was serviced on-time, quick turn around which had me i Had an Appt scheduled for service for routine maintenance and to resolve recall issue. Vehicle was serviced on-time, quick turn around which had me in and out as it should be for routine maintenance. Service advisor was on top of his game. More
2001 E250 van windshield washer problem Sanders Ford Technician troubleshoot and repaired the windshield washer on my E250 van. The problem was little water was coming out of the nozzles. Sanders Ford Technician troubleshoot and repaired the windshield washer on my E250 van. The problem was little water was coming out of the nozzles. The technician replaced plastic hoses on the windshield washer system and it works perfectly. I am very happy with the results and the service department at Sanders Ford. More
Service Department was easy to work with. I was very happy with the service department. Al gave me a competitive quote on tires and made my decision easy. Four new tires, oil change, state i I was very happy with the service department. Al gave me a competitive quote on tires and made my decision easy. Four new tires, oil change, state inspection and four wheel alignment. I've been buying vehicles from Sanders for 38 years. Bought my last truck from them in 2016. That was a good experience. Was going to buy again earlier this year but felt like I was getting hussled. Probably won't buy again from Sanders but will continue to use the Service Department. They are always easy to deal with. More