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356 Reviews of Sanders Ford Inc - Service Center
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May 01, 2019
Knowledgeable and friendly staff and great service I had the 20,000 mile service performed on my 2016 C-Max hybrid. Scheduling an online appointment was fast and easy and a service advisor was ready fo I had the 20,000 mile service performed on my 2016 C-Max hybrid. Scheduling an online appointment was fast and easy and a service advisor was ready for me when I brought my car in at the scheduled time. Recommendations for routine maintenance at that mileage were explained to me and costs of each service provided. A shuttle was called to take me home once I completed the paperwork and the shuttle was called to pick me back up when the service was completed. A recommendation for tire change due to wear was provided with options for different price level tires given. Overall a great service experience! More
by 5ofaKind
April 23, 2019
Timely and friendly service I scheduled my appointment online and everything worked smoothly. Customer service reps were very friendly and helpful. I would use this process aga I scheduled my appointment online and everything worked smoothly. Customer service reps were very friendly and helpful. I would use this process again in the future. More
by BLDnldsn
April 14, 2019
Customer Service was A-1 As a new customer to the dealership, I was treated with courtesy and I noticed every other person who walked in was afforded the same. My questions w As a new customer to the dealership, I was treated with courtesy and I noticed every other person who walked in was afforded the same. My questions were answered and my concerns were met with everyone who could possibly have an answer. When my car was serviced, it was done correctly and the bill was exactly what I expected it to be. I would certainly refer others to Sanders Ford in Jacksonville, NC. More
by 2014fordflex
Employees Worked With
Other Employees :
Kristina Shively, JB Bryant, Mykola Sywanyk, Al Sirkin
April 04, 2019
Blessed Valeri deserve a promotion, she made sure I left a happy customer.. She helped me every step of the way... I appreciate her so much Valeri deserve a promotion, she made sure I left a happy customer.. She helped me every step of the way... I appreciate her so much More
by Shevy1984
Employees Worked With
April 01, 2019
Great service from start to check out. Just had a oil change and tire rotation and it was quick and easy. My car was completed faster than I expected and the staff were very friendly. I wou Just had a oil change and tire rotation and it was quick and easy. My car was completed faster than I expected and the staff were very friendly. I would highly recommend this dealership. More
by Onvaca
Employees Worked With
Jake Bailey
March 28, 2019
Always great, friendly service Love having my car serviced here.Very helpful with information and very friendly..Great work..Always recommend the Ford place Thank you so much Deb Love having my car serviced here.Very helpful with information and very friendly..Great work..Always recommend the Ford place Thank you so much Debra More
by Debraw
Employees Worked With
March 28, 2019
maintenance plan my first ford payed maintenance check went smooth and without any suprises painless and quick next time I will stick around instad of going home just my first ford payed maintenance check went smooth and without any suprises painless and quick next time I will stick around instad of going home just to head back More
by doggma
Employees Worked With
March 22, 2019
does great work scheduling an appointment and had a 1.5hr wait was not reasonable. Staff did get me to an hour wait which was nice. tire cap was missing at last oil scheduling an appointment and had a 1.5hr wait was not reasonable. Staff did get me to an hour wait which was nice. tire cap was missing at last oil change, messaged them after and told them at this appointment and it was still missing when I got home. besides that it is GREAT More
by heymar
Employees Worked With
March 19, 2019
Outstanding service Tiffany is the best! Outstanding service and dealership. Very clean and organized. I would recommend this dealership to all my friends and family. Bra Tiffany is the best! Outstanding service and dealership. Very clean and organized. I would recommend this dealership to all my friends and family. Bravo Zulu. More
by Edge 17
Employees Worked With
March 15, 2019
Routine maintainence Tiffney O'Neal is my service advisor. I have a 2010 Sport Trac that has very low mileage and she knows what it needs and when it needs the service. Tiffney O'Neal is my service advisor. I have a 2010 Sport Trac that has very low mileage and she knows what it needs and when it needs the service. She is an excellent people person. More
by MawMaw
Employees Worked With
