Sanders Ford Inc - Service Center

Let’s start with the services in the service department. Outstanding, between Bret on the ball catching the recalls and the young lady advising me to do so a complete file system flush. My 250 is now mainta Outstanding, between Bret on the ball catching the recalls and the young lady advising me to do so a complete file system flush. My 250 is now maintaining the same gas mileage as if it was new. Sales department Eric was able to place my wife into a new 150 platinum and cover all the whistles and bells. I am a firm believer it is not broken don’t mess with it. This team at Swansboro Ford is on point. Also note the lady’s in the service dep are not represented you need to fix this. Your inquiry focuses on Jacksonville, when your best team is in Swansboro. More

Service department Dropped truck off for service in the evening and was ready first thing in the morning. Friendly service they brought my truck up front with AC on. Dropped truck off for service in the evening and was ready first thing in the morning. Friendly service they brought my truck up front with AC on. More

Awesome People! I have been conducting business here since 2010. Every time questions or concerns arise in regards to my vehicles, the interactions are always informa I have been conducting business here since 2010. Every time questions or concerns arise in regards to my vehicles, the interactions are always informative and helpful. I'm glad to have done business here previously and will continue to trust their management. More

I was impressed. They took my issue seriously and took the time to find out what was bothering me with my vehicle. Went above and beyond to explain everything. Super great experience. If I have issues in the time to find out what was bothering me with my vehicle. Went above and beyond to explain everything. Super great experience. If I have issues in the future I will definitely be coming to Sanders Ford of Jacksonville, NC thank you all! More

Recieved the usual excellent service! Called the Service Department and described the problem. They came and picked the vehicle up, performed the repairs and returned it the next day. Cou Called the Service Department and described the problem. They came and picked the vehicle up, performed the repairs and returned it the next day. Couldn't ask for much better service. More

Outstanding service, with very short wait period. Professional staff who I was pleased with their attention my seeing my needs were being taken care of. I would definitely return to the service depar Professional staff who I was pleased with their attention my seeing my needs were being taken care of. I would definitely return to the service department. More

Identified and fixed issues with my 2020 Explorer promptly! Very satisfied, they identified the issue quickly and resolved it immediately the gentleman who greeted me upon arrival in the service department was Very satisfied, they identified the issue quickly and resolved it immediately the gentleman who greeted me upon arrival in the service department was very pleasant. Will continue to return for service. More

Great Customer Service Very willing to work with me to accommodate my needs. Picked my vehicle up and returned it with all requested work performed. Very professional and p Very willing to work with me to accommodate my needs. Picked my vehicle up and returned it with all requested work performed. Very professional and personable at the same time. More

Great Service Professional and speedy service. I don't have to worry about the service that they provide and it is done in a speedy manner. Good people Professional and speedy service. I don't have to worry about the service that they provide and it is done in a speedy manner. Good people More

got the service I needed quicker than I had thought. Swansboro Sanders ford has gotten me in and out for the service I needed every time. This time was much quicker than usual. Thanks again. Swansboro Sanders ford has gotten me in and out for the service I needed every time. This time was much quicker than usual. Thanks again. More