Sanders Ford Inc - Service Center

The folks in the service shop on LeJeune Blvd were friendly and professional! The comfy chairs and couches in the waiting room are an upgrade from my previous waiting room experiences! They could be friendly and professional! The comfy chairs and couches in the waiting room are an upgrade from my previous waiting room experiences! They could benefit from ambient lighting and moving away from the fluorescent lighting in those areas but it didn’t detract from my experience. More

I've had alot of problems with my vehicle and Steve the service manager has been awesome. He's corrected the problems with amazing customer service and support. service manager has been awesome. He's corrected the problems with amazing customer service and support. More

They were very professional and took care of any and all requests we had. They said they would take care of us and they did. requests we had. They said they would take care of us and they did. More

I would like to thank Mike in service for his quick help with a check engine light in my recently purchased 2020 Ford Ecosport and the service technicians as well for their efficient and professional resolu with a check engine light in my recently purchased 2020 Ford Ecosport and the service technicians as well for their efficient and professional resolution of the problem. More

Tiffany in service helped me with my service order. She was very knowledgeable and pleasant to work with. Facility was very clean. Car returned clean as it was when put in service. She was very knowledgeable and pleasant to work with. Facility was very clean. Car returned clean as it was when put in service. More

Thank you to Tiffany in service. Made my life a lot easier. I qppreciate you and the staff for always being friendly and helpful. Made my life a lot easier. I qppreciate you and the staff for always being friendly and helpful. More

Joe in the body shop was wonderful above and beyond. Excellent customer service. Love Sanders Ford Excellent customer service. Love Sanders Ford More

I Always have a good experience here. The service department always takes care of my car and anything I need while making the whole process simple and easy. I always recommend Sanders! The service department always takes care of my car and anything I need while making the whole process simple and easy. I always recommend Sanders! More

Sanders Ford helped me out of a bad predicament my rear window would not go back up. I didn't have a appointment but Miss Tiffany and Steve Flores got my 21 power boost f150 in to check on the window and i window would not go back up. I didn't have a appointment but Miss Tiffany and Steve Flores got my 21 power boost f150 in to check on the window and it was going to rain that evening. It was a switch not sending power to the window and the service department had it fixed in under a hour. Outstanding dealership and I greatly appreciate all the folks in the service department for getting the best service department in Jacksonville NC. More

This isn’t “just” a great Dealership, it’s part of family. The owner/operator to the exceptional Sales and Support staff are the best. The most impressive is the Service - Tiffany and crew are the bes family. The owner/operator to the exceptional Sales and Support staff are the best. The most impressive is the Service - Tiffany and crew are the best! Professional- Courteous - all the important accolades to include they Listen and “do it the right way”. For my $ and my business - and I think long term - this is who you should do business with. You won’t be sorry. My Ford F-150 just tripped over 360,000 miles and runs fine. There’s a reason - quality and solid service. When your mechanic and Service Advisor have been the same for almost 2 decades there is a reason (they’re that good) and tangible result ( vehicle running smooth). Semper Fi More