Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Sanders Ford Inc of Swansboro, NC - Service Center
Swansboro, NC
72 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
72 Reviews of Sanders Ford Inc of Swansboro, NC - Service Center
Sort by
June 28, 2018
Top notch Service Dept. My 2018 F-150 was there for a scheduled oil change. While changing the oil James found the oil pan gasket had not been properly installed at the facto My 2018 F-150 was there for a scheduled oil change. While changing the oil James found the oil pan gasket had not been properly installed at the factory. Emily got me scheduled to come in and get the problem corrected. Debbie put me in a sweet F-150 as a loaner till my truck was fixed. That kind of service is hard to beat. More
by Anthony60
Employees Worked With
Debbie, James, Emily Smith
June 27, 2018
F350 engine light I was early for my seevice appointment and Jared was able to get me and had the problem diagnosed in 10 minutes. The service section is top notch.. I was early for my seevice appointment and Jared was able to get me and had the problem diagnosed in 10 minutes. The service section is top notch.. More
by Heslsw
Employees Worked With
Jared , Emily Smith
June 25, 2018
Great Service I accidentally made an online appointment for the Jacksonville location. When I showed up Emily figured out the situation and rapidly accommodated my I accidentally made an online appointment for the Jacksonville location. When I showed up Emily figured out the situation and rapidly accommodated my service request. Well done! More
by Escape Owner
Employees Worked With
Emily Smith
June 18, 2018
Great Service I went in this morning because I have an aftermarket air filter and they changed it for me at no cost, one of the many reasons I get my vehicles servi I went in this morning because I have an aftermarket air filter and they changed it for me at no cost, one of the many reasons I get my vehicles serviced at Sanders Ford in Swansboro. More
by nichole12
Employees Worked With
Emily was awesome!
January 03, 2018
Vehicle repair and servicing We moved to the Swansboro area in 2017 and found Sanders Ford for our vehicle servicing. I could not be more satisfied. Not only the professionalism o We moved to the Swansboro area in 2017 and found Sanders Ford for our vehicle servicing. I could not be more satisfied. Not only the professionalism of the team but they make you feel like part of the family. I would like to express my appreciation to Emily and Debbie for a great 2017. More
by Lilly
Employees Worked With
Emily, Debbie
October 18, 2017
Ford f250 service. I have purchased many vehicle from Sanders Ford. The staff whether it's parts or service has always been very professional and always helpful. The s I have purchased many vehicle from Sanders Ford. The staff whether it's parts or service has always been very professional and always helpful. The service is always on time. Sanders Ford has always treated me like family. Thanks, Stephen Heal More
by Heslsw
October 17, 2017
Great service, very good value. I have four Fords, and even though I didn't buy them at this dealership, I take them all there for service because it's so easy to get an appointment I have four Fords, and even though I didn't buy them at this dealership, I take them all there for service because it's so easy to get an appointment and they treat me and my Fords very well. Very impressed with the customer service and professionalism of Emily Smith, the Service Advisor. More
by Lowridersurf
Employees Worked With
Emily Smith
September 29, 2017
Service on my Escape Visited Sanders Ford/Swansboro for a tire losing air and received great service....was very impressed with this visit. I have been to this dealership Visited Sanders Ford/Swansboro for a tire losing air and received great service....was very impressed with this visit. I have been to this dealership in the past and was treated rudely. More
by Nancy Clemmer
Employees Worked With
Emily Smith
July 31, 2017
Excellent Called the service department the morning of July 26 to schedule an appointment. Got the appointment same day at 10:45 am. Got there and was out at Called the service department the morning of July 26 to schedule an appointment. Got the appointment same day at 10:45 am. Got there and was out at 11:45 am. When I purchased my Fusion I also purchased the Premium Care package. It was well worth it. I walked out and did not pay a thing for tire rotation, oil change, multi point inspection. Plus they took care of a recall I did not know about. Emily Smith was wonderful to work with, she kept everyone waiting on their care informed of how much longer they would be. More
by Kimberly Taylor
Employees Worked With
Emily Smith
July 22, 2017
Service for 2003 F-150 Great experience working with Emily, service consultant and Paul, mechanic to maintain my 2003 F-150. I like the service rewards program and hope you Great experience working with Emily, service consultant and Paul, mechanic to maintain my 2003 F-150. I like the service rewards program and hope you do not discontinue it, helps offset the cost of maintaining my truck. Got my sights set on a F-350 in the next couple years, hopefully the hometown feeling, quality, and value continue! More
by Bill
Employees Worked With
Emily service consultant and Paul mechanic.
