Sanders Ford Inc of Swansboro, NC - Service Center

Al Sirkin is an awesome maintenance rep. His knowledge is outstanding and he is friendly His knowledge is outstanding and he is friendly More

Debbie was great! When I checked in, she knew enough to ask if the tires were going to get rotated or if they were offset. I told her they were offset because of the p When I checked in, she knew enough to ask if the tires were going to get rotated or if they were offset. I told her they were offset because of the performance package. All I was getting was an oil change about an hour later I went to see what they were doing and what was taking so long… The mechanics were rotating my tires so, I went up to them to tell them that it has the performance package and the tires are offset so you can’t rotate the tires. They started telling me that it doesn’t have that package and the tires or all the same, I told them I don’t think they’re correct and when they looked at the sidewall, they realized that I was in fact, correct and the tires were offset therefore they could not be rotated. Then proceeded to tell me I’m glad you said something… As I was getting ready to pull out, they had to run and get the key for the lugs because they forgot to put it back in the car. Over an hour and a half for an oil change, which was my very first and almost certainly my last this dealership. More

Had my car serviced on 10/17 in Swansboro. Everything was done in a timely manner. Al was my service advisor and he explained everything that was done and what was needed when it was complete Everything was done in a timely manner. Al was my service advisor and he explained everything that was done and what was needed when it was completed. It was an overall a good experience. More

Debbie and Cheryl were so helpful and amazing, I’m so thankful for them and all that they do. thankful for them and all that they do. More

Debbie is amazing! She jumped into action and repeatedly went out of her way to help me get my RV transmission repaired and back on the road and earlier than expected!! She jumped into action and repeatedly went out of her way to help me get my RV transmission repaired and back on the road and earlier than expected!!! Since bringing my RV to Sanders Ford Swansboro, Debbie has always taken good care of me and my RV, but in my busy schedule, I never thought to write a review, until today!!! Big shout out to Debbie and the mechanic team for taking great care of me. I'm incredibly grateful, especially now, when its hard to find good conscientious people that you can trust and depend on. Thank you! Kimberlee McCormick 2020 Thor Hurricane 35M More

I have 2 vehicles serviced here and they are friendly and efficient highly recommend, Debbie in service is Great,, she has excellent customer skills and I appreciate someone who knows what they are doing!! efficient highly recommend, Debbie in service is Great,, she has excellent customer skills and I appreciate someone who knows what they are doing!! More

The service department is very accommodating when it comes to scheduling. Everyone is pleasant on the phone. The service technician provided a detailed description of the diagnosis. They provided a ver comes to scheduling. Everyone is pleasant on the phone. The service technician provided a detailed description of the diagnosis. They provided a very accurate timeline of the repair and when my vehicle would be ready for pick up. I am a very pleased customer and will return for future service work More

Awesome service, and amazing staff. Thank you Debbie Winberry for all your help every time. Thank you Debbie Winberry for all your help every time. More

We were traveling out of state and had our transmission go out. Debbie was amazing keeping us updated and working with the warranty company. I would highly recommend Sanders Ford. Thank you Debbie. go out. Debbie was amazing keeping us updated and working with the warranty company. I would highly recommend Sanders Ford. Thank you Debbie. More

Debbie is wonderful. She truly is customer service oriented. She always keeps me updated on the status of my vehicle. I also feels very comfortable with her as my service She truly is customer service oriented. She always keeps me updated on the status of my vehicle. I also feels very comfortable with her as my service consultant. More