Sanders Ford Inc of Swansboro, NC

Al Sirkin is an awesome maintenance rep. His knowledge is outstanding and he is friendly His knowledge is outstanding and he is friendly More

Debbie was great! When I checked in, she knew enough to ask if the tires were going to get rotated or if they were offset. I told her they were offset because of the p When I checked in, she knew enough to ask if the tires were going to get rotated or if they were offset. I told her they were offset because of the performance package. All I was getting was an oil change about an hour later I went to see what they were doing and what was taking so long… The mechanics were rotating my tires so, I went up to them to tell them that it has the performance package and the tires are offset so you can’t rotate the tires. They started telling me that it doesn’t have that package and the tires or all the same, I told them I don’t think they’re correct and when they looked at the sidewall, they realized that I was in fact, correct and the tires were offset therefore they could not be rotated. Then proceeded to tell me I’m glad you said something… As I was getting ready to pull out, they had to run and get the key for the lugs because they forgot to put it back in the car. Over an hour and a half for an oil change, which was my very first and almost certainly my last this dealership. More

Had my car serviced on 10/17 in Swansboro. Everything was done in a timely manner. Al was my service advisor and he explained everything that was done and what was needed when it was complete Everything was done in a timely manner. Al was my service advisor and he explained everything that was done and what was needed when it was completed. It was an overall a good experience. More

Everyone was so easy to work with especially Alex. He has been wonderful! I would recommend him to all of my friends. Valerie made it so easy to do all of the financial paperwork. He has been wonderful! I would recommend him to all of my friends. Valerie made it so easy to do all of the financial paperwork. More

Debbie and Cheryl were so helpful and amazing, I’m so thankful for them and all that they do. thankful for them and all that they do. More

Eric found the car I wanted in SC, was picked up and the next day I drove it home from the dealership. This is the 4th car I have purchased with Eric. Awesome job!!! next day I drove it home from the dealership. This is the 4th car I have purchased with Eric. Awesome job!!! More

Debbie is amazing! She jumped into action and repeatedly went out of her way to help me get my RV transmission repaired and back on the road and earlier than expected!! She jumped into action and repeatedly went out of her way to help me get my RV transmission repaired and back on the road and earlier than expected!!! Since bringing my RV to Sanders Ford Swansboro, Debbie has always taken good care of me and my RV, but in my busy schedule, I never thought to write a review, until today!!! Big shout out to Debbie and the mechanic team for taking great care of me. I'm incredibly grateful, especially now, when its hard to find good conscientious people that you can trust and depend on. Thank you! Kimberlee McCormick 2020 Thor Hurricane 35M More

Fantastic experience start to finish. The Sanders team were welcoming, knowledgeable, and accommodating. Excellent customer service! The Sanders team were welcoming, knowledgeable, and accommodating. Excellent customer service! More

Alex was quick to find me what I wanted and make the deal happen and didn’t try to sell me what was on the lot. happen and didn’t try to sell me what was on the lot. More

Let me tell you just how good Alex was. .. I honestly wasn't even planning on buying a car when I came in. I just needed a nice place to cool down. My car's AC went out a couple of weeks ago .. I honestly wasn't even planning on buying a car when I came in. I just needed a nice place to cool down. My car's AC went out a couple of weeks ago, and I was suffering so bad on that drive down Hwy 24 that I stopped in for a break! Alex was so welcoming and personable, I just enjoyed walking around with him. He was giving me a fun little tour while I was getting cooled off, and then I had to break the bad news to him that there was NO WAY I could afford anything he'd shown me. My budget was low, and I wasn't even sure I could get financed. Alex went out of his way, literally, to pull a car from around back that met every single one of my heart's desires... especially AC! He even managed to get the dealership to take my beaten down car as a trade-in, and it turned out that I had a pretty good credit score after all. Alex worked with me, and I can be difficult to work with. He was smart, witty, and easy going! In what seemed like no time at all, I drove out of there with the Arctic air blasting, as giddy as I could be in my sleek black SUV with leather seats and brand new tires! I feel so good about my purchase, and I know that I have only Alex to thank for that. He really listened to what I was saying, and didn't push me into anything. He found the one vehicle in the world that I was going to be comfortable driving, and had everything I needed. They even gave me a warranty. Thank you again, Alex, for taking such good care of me! More