Sanders Ford Inc | Page 28

Took my 2022 F450 in for tire rotation and balance. Picked it up 5 days later, truck was unsafe to drive. Took truck back and waited another week to find out they had not balanced two wheels. Truck was Picked it up 5 days later, truck was unsafe to drive. Took truck back and waited another week to find out they had not balanced two wheels. Truck was still unsafe to drive as even stated by service manager. Gave the truck to service for another week. They took the truck to two other shops. Removed liquid weights and added beads to balance. It’s drivable but not over 72 miles an hour. Service Manager is completely inept. While breaking down tires 2x the dealership tore up my polished aluminum (factory) wheels. They agreed to have my wheels polished out and then 3 days later get a call from GM refusing to repair my wheels. Sub par work and sub par attitude. This is the worst shop I’ve ever dealt with. More

Hands down the best car buying experience that I have had yet! I told them what I wanted and they got it taken care of! They went above and beyond and I will definitely be back! yet! I told them what I wanted and they got it taken care of! They went above and beyond and I will definitely be back! More

Liz stepped right up to assist us in some questions regarding a pick up truck. Though she didn’t have a lot of info she was helpful and very pleasant. She is an asset to your operation! regarding a pick up truck. Though she didn’t have a lot of info she was helpful and very pleasant. She is an asset to your operation! More

Exceptionally professional, very knowledgeable, and professional. Extremely proficient and knowledgeable when it comes to every aspect of buying a vehicle. professional. Extremely proficient and knowledgeable when it comes to every aspect of buying a vehicle. More

Always keeping me in the loop, for when the vehicle i wanted arrived. Thank you. wanted arrived. Thank you. More

Excellent customer service! Art and Cliff are the best! Everyone is friendly and welcoming to a newcomer. Art and Cliff are the best! Everyone is friendly and welcoming to a newcomer. More

Third car from Sanders Ford. Best dealership in Onslow County. So friendly, helpful and professional. Best dealership in Onslow County. So friendly, helpful and professional. More

I have yet to work with the sales department yet. However, Emory at their Internet department was very helpful and prompt with answering all my questions and inquires about purchasing a new Ford truc However, Emory at their Internet department was very helpful and prompt with answering all my questions and inquires about purchasing a new Ford truck. I look forward to doing business with them in the coming weeks. More

This was our first time to Sanders Ford and we had a great experience. The staff was wonderful. Overall everything went well. great experience. The staff was wonderful. Overall everything went well. More

Very good customer service, my wife and I give a special thank and xxxxxxto the new guy Jason ingles for being so professional and helping us get into our new vehicle. thank and xxxxxxto the new guy Jason ingles for being so professional and helping us get into our new vehicle. More