Sanders Ford Inc

This is one of the best buying experiences I’ve ever had. Very honest people. They go above and beyond to make sure their customers are 100% satisfied. Very honest people. They go above and beyond to make sure their customers are 100% satisfied. More

Valeri and Breenan were amazing. I contacted Valeri and she started the process by text and phone. Brennan traveled to the other dealership location to retrieve the vehicle we want I contacted Valeri and she started the process by text and phone. Brennan traveled to the other dealership location to retrieve the vehicle we wanted and got it ready for delivery. The only thing we had to do upon arrival at the dealership was sign the paperwork and drive away. Thank you for a very pleasurable experience again More

Had a great experience purchasing my car with Art. He was very helpful and responsive to the many questions I had. He went above and beyond with my requests and made purchasing a pleasant experience. He was very helpful and responsive to the many questions I had. He went above and beyond with my requests and made purchasing a pleasant experience. More

Everyone was pleasant that I dealt with. Liz did a great job finding what I was looking for. I gave her a list of must have and nice to have items for a truck and she over exceeded in meetin Liz did a great job finding what I was looking for. I gave her a list of must have and nice to have items for a truck and she over exceeded in meeting my request. The only negative I would offer is anytime I have purchased a vehicle new or used from other dealerships it came with a full tank of gas. My mom even purchased a used vehicle from the Nissan dealer 5 months ago and she had a full tank. I was very surprised to see only a quarter tank of gas. More

Could not have asked for a more pleasant and enjoyable sales event. The honesty and zero pressure by the salesman made it even more satisfying. My most sincere appreciation goes out to all involved with t sales event. The honesty and zero pressure by the salesman made it even more satisfying. My most sincere appreciation goes out to all involved with this transaction. Special thanks to Cliff Renchen and Brian Kight. You made my day. THANK YOU VERY MUCH!!!!! More

Liz and Brennan stayed in touch with me on every expectation. Everything went very smoothly and I am excited to have my Ford Truck. expectation. Everything went very smoothly and I am excited to have my Ford Truck. More

Sales is great but service is seriously lacking. I wouldn’t recommend service to anybody. It was the worst experience ever. They seem like they have no communication with employees and customers. I I wouldn’t recommend service to anybody. It was the worst experience ever. They seem like they have no communication with employees and customers. I turned my car in, an employee said they are going to do an inspection on it and see where it goes from there. I didn’t have a single call from anybody telling me the situation on my car. I turned it in Wednesday, Thursday was thanksgiving so I understand. Friday I didn’t hear anything “I called multiple times” Saturday is a Skelton crew so they couldn’t work on it. Monday I finally got my car back about hassling the service department. If it wasn’t for randy covering it I would never go back to the service department in Jacksonville. Just call the customer and tell them something literally anything. Y’all could have called me and told me the car will take a couple days. I would have been fine with that but I had to call from 2 to 5:30 on Wednesday just to hear they closed at 4:30 like really?? Learn customer service it’ll help y’all out. More

Very professional and informative. Was able to get all of my questions answered. Great customer service! Was able to get all of my questions answered. Great customer service! More

Sanders Ford has been the best dealership I have dealt with in years. I saw the car I wanted on the website, called and put down a deposit. When it came in, Randy took all my information over the phone, s with in years. I saw the car I wanted on the website, called and put down a deposit. When it came in, Randy took all my information over the phone, so that when I arrived at the dealership, all I had to do was sign and drive my new Mustang! Everyone, from internet to sales to finance to insurance, was very friendly and easy to deal with. I will definitely be back! More

Everyone was professional, personable, and they keep me coming back. This is my 5th car purchase with Sander’s. coming back. This is my 5th car purchase with Sander’s. More