Sanders Ford Inc

My car purchase was fast & easy. Everyone was very friendly & I appreciate Vinnie taking the time to sit with me & show me all the car's features & how to actually use them friendly & I appreciate Vinnie taking the time to sit with me & show me all the car's features & how to actually use them More

Bruce was knowledgable and not pushy. He was very easy to work with. I would highly recommend him if someone was on the market for a Ford. work with. I would highly recommend him if someone was on the market for a Ford. More

A fantastic car purchasing experience. Very Professional. Not hard sell. I love my new C-Max hybrid, the first one in Jacksonville. Vinnie was an honest and personable salesman. Not hard sell. I love my new C-Max hybrid, the first one in Jacksonville. Vinnie was an honest and personable salesman. More

No pressure, no hassle, timely and straight forward. I gave the features/options I wanted and the price I could afford and Marty and the team found the perfect truck for me at the right price. gave the features/options I wanted and the price I could afford and Marty and the team found the perfect truck for me at the right price. More

John Berger was a outstanding person to work with. This was my 2ND purchase from John and it could not have went any smoother. I give him a ( A plus ) was my 2ND purchase from John and it could not have went any smoother. I give him a ( A plus ) More

My husband and I stopped at the dealership just to look at our options. The sales staff were friendly, knowledgable, and not pushy. They asked about our car situation, our budget, and what we were looking at our options. The sales staff were friendly, knowledgable, and not pushy. They asked about our car situation, our budget, and what we were looking for and met all of our needs. We ended up buying a vehicle that day and the process was simple and painless. I look forward to seeing the staff again on maintenance visits and would recommend Sanders to anyone shopping for a new or pre owned vehicle. More

Outstanding Experience! Vinnie is great and plan on using him for all my future vehicle purchases. Will recommend him to everyone who is looking for a vehicle. him for all my future vehicle purchases. Will recommend him to everyone who is looking for a vehicle. More

Had a great experience with this dealership. Very friendly and worked with me to get my payments where they needed to be! Would defiantly recommend!! friendly and worked with me to get my payments where they needed to be! Would defiantly recommend!! More

Been doing business with this agency for 25 years and with the exception of two incidents of rework necessary I have always been extremely satisfied with the service. When I walk in I am greeted by name with the exception of two incidents of rework necessary I have always been extremely satisfied with the service. When I walk in I am greeted by name, all my service records are available, service is prompt and reasonably priced and thorough. I have known the owners since 1984 and they are approachable and interested in making sure I am satosfoed. I ahve purchased eight vehicles from them and price was within reason. I am a confirmed Ford owner and have always been satisfied with the quality and workmanship of the Fords. More

Where to start.Was in an accident Jan 5th needed body work done. Called and asked after the appraisal was done to get an estimated time to finish work 7 -9 business days .That was good news on my part.S work done. Called and asked after the appraisal was done to get an estimated time to finish work 7 -9 business days .That was good news on my part.So authorized them to start the work. One week goes by no word so I call.Talk to the manager of the shop and he says maybe another couple days.Ok.The two days later manager calls and leaves no message .Call back and he is out to lunch and will return my call after he gets back.Never calls so I call.He says the appraisal guy needs to authorize some more repairs we found some things that need fixing.Ok. How much longer are we looking at 1 more week.So I let a week go buy I call to check on it. Oh it should only be another two day.He told me the week before that the bumper would get painted while they were waiting on the other parts.I say what is taking so long , well we just need to paint the bumper should be done monday.To top it off no news on monday so I call tuesday oh we took it to deatal and relized the paint was messed up so we need to repaint should be ready by thursday.Well today is thursday and its the 2nd of Feb.We get a call vehicle is done and ready to be picked up.My husband takes time off from work to go with me to check it out because he is a mechanic.All parts were suppose to be new.The rim was painted , paint was missing in an area, the bumper foam was suppose to be NEW and they left the old piece all broken and covered it up,The brake line was so close to my tire that sooner or later would have fallen off and caused a major reck with no brakes maybe even kill someone.Two plugs holding the bumper on were missing and there was something all over the upper part of my brand new flex that would not come off.These people are lucky I dont sue ,this is fraud and poor poor service !!What kind of managers do they hire. I will never take another vehicle to these people ever.This is why they never had to file for bankruptcy.I should have learned from the first time they ripped us off and did horrible work but we were told there was a new manager and things were different....YEH RIGHT!!! I hate to see what I could not see to the visible eye this is why its going to a local independent place to check there work.They better hope they did what was suppose to or else....... More