Sanders Ford Inc

We were very appreciative of the great customer service Marty provided without feeling pressured or haggled in any way. He respected our time to walk through the lot by ourselves to figure out which vehic Marty provided without feeling pressured or haggled in any way. He respected our time to walk through the lot by ourselves to figure out which vehicles we were interested in. When we were ready to test drive the few we had in mind, he was ready to let us do that without trying to pressure us into test driving one we were not interested in. He was very honest with us from the start of our visit and we appreciated that. Although we would've loved to have the price lowered even more (who wouldn't?), Marty and the team worked hard to get the price down to fit our budget and we were happy. Overall, the experience was a great one and Marty was definitely a pleasure to work with- honest, personable, attentive, and provided great customer service. Thank you, Marty, and thank you, Sanders Ford! We love our new car!! More

I highly recommend Sanders Ford. Peter Marzouk was outstanding. First, he took care of my wife while I was deployed with a 2012 Ford Expedition Limited EL. And when I got back (a week ago)he gave me a outstanding. First, he took care of my wife while I was deployed with a 2012 Ford Expedition Limited EL. And when I got back (a week ago)he gave me a really good deal on a 2013 Ford Focus Titanium. Both vehicles are outstanding. My business will remain with Sanders Ford. And the service department is outstanding too. More

Phil was very friendly and polite, and he also sold the vehicle to us on a good price. We bought a 2013 Ford Explorer, and we are satisfied with it. vehicle to us on a good price. We bought a 2013 Ford Explorer, and we are satisfied with it. More

Peter was great. He did not push for to make a sale he was just there to assist me in my purchase which great. I would not go to another dealer in this area except for sanders ford. The entire staff is gr was just there to assist me in my purchase which great. I would not go to another dealer in this area except for sanders ford. The entire staff is great.... thanks for a great experience More

Peter was a great help and very friendly. He was very patient with us, we felt very welcome. I will highly recommend him to anyone looking for a new or used car/truck. Great experience. patient with us, we felt very welcome. I will highly recommend him to anyone looking for a new or used car/truck. Great experience. More

Having bought all my vehicles in Miami, Florida before, it was a delightful experience to be treated with "Southern Hospitality" of the Sanders Team in Jacksonville, N.C.....what a change! Ralph was helpfu it was a delightful experience to be treated with "Southern Hospitality" of the Sanders Team in Jacksonville, N.C.....what a change! Ralph was helpful and respectful in every way and solved all issues immediately, specially since the vehicle bought was going 850 miles south to my home. Even the delivery was flawless, by Mr. Weeks, who delivered the vehicle . I will definitely have dealings with Sanders and Mr. Tusing whenever I am shopping for a Ford product, and can recommend them to anyone. Thanks for the experience More

Everyone was very friendly and answered all my questions. Randy worked with me and helped me buy my first car and even helped me figure out the finances and how to get it back onto Camp Lejeune. Randy worked with me and helped me buy my first car and even helped me figure out the finances and how to get it back onto Camp Lejeune. More

It was a pleasure working with Peter. He was very knowledgeable and helpful without being pushy and aggressive. He was patient with our hesitation & anxiety in making such a big purchase. I will re knowledgeable and helpful without being pushy and aggressive. He was patient with our hesitation & anxiety in making such a big purchase. I will recommend him to everyone I know. Thanks Peter!! More

Randy Prater was very helpful in every way that made the process simple and fast. This is the third Ford that I have purchase in that last twelve months with the help of Randy Prater and I am very pleased process simple and fast. This is the third Ford that I have purchase in that last twelve months with the help of Randy Prater and I am very pleased with the vehicles and the assistance that I received from him. The owner of Sanders Ford, the manager and all the staff have been very polite and respectful. The service department has been excellent with fast and friendly service. I have and will refer this dealership to friends. More

We were planning on going by the Ford lot to look at a couple cars suggested by our son. Another dealer, at another lot we were at, told us to ask for Ralph. We were greeted as soon as we arrived and sh couple cars suggested by our son. Another dealer, at another lot we were at, told us to ask for Ralph. We were greeted as soon as we arrived and showed directly to Ralph when we ask. We told him the cars we were interested in looking at, he showed them to us and we realized they were not really what we wanted. After a few more questions, Ralph made a couple suggestions and then took us in to look at the C-Max that was currently on the showroom floor. We had not looked at any hybrid cars until then. This opened a whole new area we wanted to explore. Ralph offered to run numbers for us, but we wanted to get some lunch, talk, and maybe check a couple other hybrids. We never felt pressured to buy something spontaneously. Several hours later, after not finding anything else that came close to the C-Max, we came back to Ralph to run numbers. He had a customer, but stepped out for a second to greet us, offer us something to drink and let us know he would be with us shortly. Once in his office, again, there was no pressure. We ask a few more questions and then started the process for purchase. Within a couple hours, we were completely financed, papers signed, all warranty options explained, cell phone synced to the car and out the door! Over all, we were very happy with the knowledge Ralph had of all the merchandise on the lot and helping us to find what we needed for our family and driving needs. I feel confident if there were a problem, Ralph would do everything within his power to fix it and would recommend him to anyone looking for a car. More