Sanders Ford Inc

The staff overall was friendly and knowledgeable. the overall experience we had was not the usual car dealer 4-8 hour long experience at many car lots. Not once did we feel pressured to buy and they let overall experience we had was not the usual car dealer 4-8 hour long experience at many car lots. Not once did we feel pressured to buy and they let us dictate the pace of the sale which was refreshing. More

When dealing with Jonathan, simple, professional and efficient would be the works that come to mind. If it is a simple oil change or comprehensive service, John has made my experience of dealing with so efficient would be the works that come to mind. If it is a simple oil change or comprehensive service, John has made my experience of dealing with something that is typically a headache into an enjoyable experience. His performance and outstanding work ethic displays the highest lever of customer care and results sound end results. Thanks to Jonathan I have continued to take my F-150 into Sanders instead of other local Ford dealerships. More

Helped me with trading in my car and the process was quick and easy. He got me the car I wanted and overall great sales person. quick and easy. He got me the car I wanted and overall great sales person. More

Went to Sanders Ford due to their high recommendation from a few friends and co-workers. MIchael went to lengths to accommodate my wife and I on our trade-in as well as the vehicle we were up-sizing to. from a few friends and co-workers. MIchael went to lengths to accommodate my wife and I on our trade-in as well as the vehicle we were up-sizing to. NO high pressure from any of the staff while ironing out the details and options of our purchase. Would highly recommend Michael to friends and strangers alike. More

I had my spark plugs changed and fuel injectors clean at Sanders Ford and has a great experience. Jonathan "JB" Bryant helped me tremendously! He returned my call later in the afternoon and was very helpful Sanders Ford and has a great experience. Jonathan "JB" Bryant helped me tremendously! He returned my call later in the afternoon and was very helpful. I would highly recommend JB to many of my friends that ever need any type of service at Sanders Ford. I will be for sure to continue to only deal with JB when i return to Sanders. Once again, great customer service and so far my vehicle is running great! More

JB in the service department treated me with the utmost speed and professionalism. This allowed me to continue my evening plans. Once I had returned, he had everything set and I was out the door within speed and professionalism. This allowed me to continue my evening plans. Once I had returned, he had everything set and I was out the door within 30 seconds. He has great customer service skills which makes our visits pleasant. I would seek out others to mirror his qualities. More

I'd very recently gotten back from a deployment and was in the market for a car. I knew exactly what I wanted; a good deal on a used Ford Fusion. As soon as I stepped onto the lot, my salesman, Peter, was in the market for a car. I knew exactly what I wanted; a good deal on a used Ford Fusion. As soon as I stepped onto the lot, my salesman, Peter, approached me and my group of friends without any hesitation. This makes sense obviously as a salesman's first obligation is to move product. With that said however, after telling him what kind of product I was looking for, he immediately led me in the right direction without any distractions. I contrast this with other dealerships I'd been to where they kept trying to push other products on me that I had no interest in. This change was refreshing and I noticed this fact immediately. I went for a test drive, liked the car, and had every intention of buying it. So we get into the office, sit down and start doing business. The computers are down. The dealership gets me set up to take the car home that night and come back the next day. I do so. The dealership managed to beat my interest rate for my pre-approved loan from a local credit union. They got the car all set up, cleaned real nice, and Peter threw in a complimentary vanity plate (out of his own pocket, I'm pretty sure.), and I was on my way after only a couple hours. To put it simply, my car buying experience at Sanders Ford was great. I never once felt pressured to do anything I didn't want to do. Any questions I had were answered prompt and thoroughly and the customer service in general was outstanding. Not just from my salesman, but from the entire staff from the detailers, to the financial specialist and anyone else in between. I felt comfortable the entire time. More

This is the fourth truck I have purchased from Sanders, the third that Ralph has helped with. The only thing that I was surprised about and this is NO DIG AGAINST RALPH., he is an exceptional salesman and the third that Ralph has helped with. The only thing that I was surprised about and this is NO DIG AGAINST RALPH., he is an exceptional salesman and the only one I will deal with. Is the fact that the first oil change is not free as all the others were, it was not a factor in my decision to purchase my F150 but a change that was not expected. I told Ralph about this and he told me to see him when I come in for my first oil change. I guess that Sanders wants the profit over every thing else. More

I came to Sanders Ford looking to trade in my 1999 Ford F350 for a more fuel efficient car. When I arrived everyone was very friendly. I ended up working with Michael Coloton. He was very helpful and worke F350 for a more fuel efficient car. When I arrived everyone was very friendly. I ended up working with Michael Coloton. He was very helpful and worked hard to get me into the car I wanted for a price I needed. He did everything in his power to make my experience enjoyable and didn't make me feel pressured to buy something I didn't really want or couldn't afford. More

Eric Jones went an extra mile to help find a 2014 Expedition with 4 wheel drive. I thought that I wanted to downsize to an Explorer with 4 wheel drive but in test driving an explorer realized that t Expedition with 4 wheel drive. I thought that I wanted to downsize to an Explorer with 4 wheel drive but in test driving an explorer realized that the back seat was way too small. He was always positive when I was driving the Explorer knowing that I would probably go back to the Expedition. He also help when I wanted to use a preferred lender with the financing of my new car. Thanks to Eric I am in my new car! More