
Sanders Ford Inc
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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The dealer was very nice I was really impressed and surprised by the quality of the new vehicle. This the second time we have bought a vehicle from sanders ford surprised by the quality of the new vehicle. This the second time we have bought a vehicle from sanders ford More
Marcus & Brennan both were extremely professional, knowledgeable, and personable, It was truly a positive car buying experience. I will definitely be sharing my experience with friends and family knowledgeable, and personable, It was truly a positive car buying experience. I will definitely be sharing my experience with friends and family that are or will be interested in making a vehicle purchase. More
My mother in law and I showed up here to get a new car for my wife, we ended up meeting John and he was super helpful, he showed us multiple cars and helped us eventually settle on a red 2020 Ford Escape for my wife, we ended up meeting John and he was super helpful, he showed us multiple cars and helped us eventually settle on a red 2020 Ford Escape hybrid, John was amazing even going so far as to call me on his day off to let me know about a recall going into effect for the car, he also was able to have everything ready for financing and signing of the papers so when we got there everything was ready, he has also contacted the service department and helped us to get the door pin code and even helped my wife to get CarPlay to work on the radio after purchasing, if you are in the Jacksonville NC area and and in need of a car go to Sanders Ford, John will help you find your dream car. More
Joe in the body shop was wonderful above and beyond. Excellent customer service. Love Sanders Ford Excellent customer service. Love Sanders Ford More
I Always have a good experience here. The service department always takes care of my car and anything I need while making the whole process simple and easy. I always recommend Sanders! The service department always takes care of my car and anything I need while making the whole process simple and easy. I always recommend Sanders! More
Was happy to find my Ranger available in my desired color. It’s a hard time to buy a vehicle, but Sanders Ford didn’t pile on fees. David treated me fair and I walked away with as good a deal Iwas go color. It’s a hard time to buy a vehicle, but Sanders Ford didn’t pile on fees. David treated me fair and I walked away with as good a deal Iwas going to find anywhere. More
Sanders Ford helped me out of a bad predicament my rear window would not go back up. I didn't have a appointment but Miss Tiffany and Steve Flores got my 21 power boost f150 in to check on the window and i window would not go back up. I didn't have a appointment but Miss Tiffany and Steve Flores got my 21 power boost f150 in to check on the window and it was going to rain that evening. It was a switch not sending power to the window and the service department had it fixed in under a hour. Outstanding dealership and I greatly appreciate all the folks in the service department for getting the best service department in Jacksonville NC. More
This isn’t “just” a great Dealership, it’s part of family. The owner/operator to the exceptional Sales and Support staff are the best. The most impressive is the Service - Tiffany and crew are the bes family. The owner/operator to the exceptional Sales and Support staff are the best. The most impressive is the Service - Tiffany and crew are the best! Professional- Courteous - all the important accolades to include they Listen and “do it the right way”. For my $ and my business - and I think long term - this is who you should do business with. You won’t be sorry. My Ford F-150 just tripped over 360,000 miles and runs fine. There’s a reason - quality and solid service. When your mechanic and Service Advisor have been the same for almost 2 decades there is a reason (they’re that good) and tangible result ( vehicle running smooth). Semper Fi More
Made and appointment for an oil change. An hour later the vehicle had not moved. Checked in and they said one was being pulled out and in was next. 45 minutes late the vehicle had not moved An hour later the vehicle had not moved. Checked in and they said one was being pulled out and in was next. 45 minutes late the vehicle had not moved but when I asked again it was immediately pulled in. Very unprofessional, I made the appointment because I had other stuff to do. More
Service department is completely incompetent and end up doing more damage than fixing, if you want your vehicle damaged or ran out of fuel then by far 10 out of 10 take it to this dealership to get worked doing more damage than fixing, if you want your vehicle damaged or ran out of fuel then by far 10 out of 10 take it to this dealership to get worked on and Steven Flores and his department of dimwitted technicians will definitely do that for you, and while you check in you get the added bonus of having to argue and listen to the snooty voice of Ally Mckee. This dealership should be shut down More