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Sand Mountain Toyota

Albertville, AL

4.9
588 Reviews

9167 US Hwy 431

Albertville, AL

35950

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Showing 588 reviews

May 13, 2024

Lack of communication and the advisor hardly said a word to me and never mentioned a promise time. Lack of updates I had to call at 3 to check on my car to find out it’s done and ready. More

by maddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
May 14, 2024 -

Sand Mountain Toyota responded

Thank you for your feedback and we do apologize for the lack of communication. Please reach out to us at 256-878-0789.

May 06, 2024

Always treated me very good ! ! Went out of their way to please me ! Tim Simmons is a great salesman !! More

by stephengarrison56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Simmons !!
May 06, 2024 -

Sand Mountain Toyota responded

Thank you for taking the time to review us! We appreciate your kind words about Tim.

May 03, 2024

They are very helpful and dependable. They are not pushy and very willing to answer questions. More

by Hoggerjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
May 06, 2024 -

Sand Mountain Toyota responded

Thank you so much for taking the time to review us! We appreciate your kind words and business.

April 30, 2024

Always professional and timely with completing the required maintenance. Everyone there was pleasant to work with. More

by 4Runner Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin, Amy, Gaven, Katie, Riya
Apr 30, 2024 -

Sand Mountain Toyota responded

Thank you for taking the time to review us! We appreciate the kind words and business.

April 26, 2024

Very good service. Prompt and efficient. I appreciate Jason who got the tires I wanted and let me know about the sale. More

by tsanders2034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 26, 2024 -

Sand Mountain Toyota responded

Thank you for your recommendation! We appreciate your kind words about Jason and your business.

April 25, 2024

Best service, nice and friendly staff, no hassle, I’ll be back again. Also best deal. More

by Bama2938
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Rains
Apr 26, 2024 -

Sand Mountain Toyota responded

Thank you so much for taking the time to review us! We appreciate your kind words and business.

April 25, 2024

Bobby Harrison is the best service provider. Always friendly and willing to help! However, the dealership has not been as inviting since covid. Service is also very expensive compared to indi More

by KAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Apr 26, 2024 -

Sand Mountain Toyota responded

Thank you for your kind words about Bobbi. We apprecaite your feedback and would love to know how we can make it more inviting. Please let us know the next time you're in.

April 24, 2024

Have been getting my Toyota serviced here for the last two years. When it came to my lease end options for my lease that was generated in another state, Justin H. and Chad in financing were great to work More

by Mokes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Chad
Apr 25, 2024 -

Sand Mountain Toyota responded

Thank you so much for taking the time to recommend Justin, CHad and Sand Mountain Toyota. We appreciate your kind words and business.

April 19, 2024

wonderful dealership. Bobbie in service makes you feel at ease with her friendly manners. I was always scared going into a dealership, but not at Sand Mountain Toyota, t More

by pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie
Apr 19, 2024 -

Sand Mountain Toyota responded

Thank you for your kind words about Bobbie. We appreciate your buisness and agree 100% about Bobbie.

April 17, 2024

Everyone are the kindest and most down to earth people. 1st visit back the Best More

by mamahiggi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My bad I was asking questions and not paying attention
Apr 17, 2024 -

Sand Mountain Toyota responded

Thank you so much for taking the time to review us! We appreciate your business and hope to be your dealer of choice for all your automotive needs.

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