Sand Mountain Toyota
Albertville, AL
Filter Reviews by Keyword
By Type
Showing 588 reviews
One Year Service for my 2018 Toyota My appointment was set for 3pm to service my 2018 Toyota Camry for the first time since I purchased it. I arrived at 2:50, left the dealership. I was My appointment was set for 3pm to service my 2018 Toyota Camry for the first time since I purchased it. I arrived at 2:50, left the dealership. I was surprised when I received a phone call from the service department a little over an hour later that my vehicle was ready to be picked up! I was overly satisfied with the service and professionalism I received from everyone there. I certainly am pleased with the treatment I was given. Thank you SMT ALBERTVILLE, Alabama! More
Recall The customer service was very courteous and sweet. I did not have to wait long and they even washed my car. Everyone was efficient. I would definitely The customer service was very courteous and sweet. I did not have to wait long and they even washed my car. Everyone was efficient. I would definitely recommend this dealership. More
Will not finish fixing what was promised to be fixed Bought a 2014 GMC Acadia . Passenger side daytime running light inoperable. Was told it would be fix. Twice at the service department, replaced headli Bought a 2014 GMC Acadia . Passenger side daytime running light inoperable. Was told it would be fix. Twice at the service department, replaced headlight assembly. 1week later and still inoperable and now driver side works when it wants to. Was told it’s an electrical problem. Refuses to do any more because they have spent to much already. Not only is this poor customer care but a safety issue. Stay away from this place. When vehicle is paid for( had my own financing already done) and paperwork is signed, you are no longer important More
First service after new purchase of 4R Great service, friendly personnel, overall very positive environment, employees stopped to speak with me while I was waiting, some remembered our rece Great service, friendly personnel, overall very positive environment, employees stopped to speak with me while I was waiting, some remembered our recent purchase, will definitely be back More
Great Friendly service Sand Mountain Toyota has the best service department. They are friendly, organized and have a nice waiting area stocked with drinks and even ice cream Sand Mountain Toyota has the best service department. They are friendly, organized and have a nice waiting area stocked with drinks and even ice cream. I live in Pell City and work in Birmingham, but come to Sand Mountain Toyota for service on my Highlander. More
Great Service This is my 4th vehicle purchase from Sand Mountain Toyota. Never disappointed and very informative on the service provided. I always recommend Sand Mo This is my 4th vehicle purchase from Sand Mountain Toyota. Never disappointed and very informative on the service provided. I always recommend Sand Mountain Toyota to friends and family because of my experiences. More
Customer service I highly recommend this dealer ship to anyone needing a new vehicle, the customer service is and excellent and very pleased with Salesman! Also loved I highly recommend this dealer ship to anyone needing a new vehicle, the customer service is and excellent and very pleased with Salesman! Also loved the fact we had hands on showing me how to use the technology of the car! More
Always a good experience with Sand Mountain Toyota I have owned Toyota’s since 2007 sales and service and sales has always been great sand Mountain Toyota has been the best dealership I have ever work I have owned Toyota’s since 2007 sales and service and sales has always been great sand Mountain Toyota has been the best dealership I have ever worked with More
Amazing experience After having a wreck I went to look at my options knowing my car payments couldn’t go any higher than what it was. They worked out the numbers and I g After having a wreck I went to look at my options knowing my car payments couldn’t go any higher than what it was. They worked out the numbers and I got the exact car I wanted. More
awesome dealership Have always had excellent sales and service at Sand Moutain Toyota. They are very friendly and accomadating. I trust what they say and recommend them Have always had excellent sales and service at Sand Moutain Toyota. They are very friendly and accomadating. I trust what they say and recommend them to others. More