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Sand Mountain Toyota

Albertville, AL

4.9
637 Reviews

9167 US Hwy 431

Albertville, AL

35950

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Showing 637 reviews

November 18, 2023

Great experience! However, the warranty statements were very aggressive and not factual for a used car. More

by KentuckyLake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Gutherie
Nov 20, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us! We appreciate your kind words and business!!!

November 17, 2023

Great service that is always quick and efficient. Though I did not appreciate my recent encounter with Terry; his smart aleck comments were unnecessary. More

by Allisonhansford10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Nov 20, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us! We appreciate your kind words and business!!! We are sorry you had a bad experience after the service and will work to make sure it doesn't happen again.

November 16, 2023

We have purchased at least 5 vehicles from here. Love the people, Love the service More

by ajwarnix64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Noojin... Service Rep
Nov 16, 2023 -

Sand Mountain Toyota responded

Thank you for the 5 Stars! We appreciate your kind words and business!!!

November 16, 2023

The salesmen were extremely helpful & accommodating in showing us the cars as well as answering our questions. We were looking for a new car while having our current car serviced. Everyone in service gree More

by Mimi C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie, Drew & Louis
Nov 17, 2023 -

Sand Mountain Toyota responded

Thank you for the 5 Stars! We appreciate your kind words and business!!!

November 10, 2023

Great bunch of guys, they take really good care of their customers needs. Even set us up With a new loaner car while ours was in the shop. Pricing for service was extremely competitive. Love this dealersh More

by bobaohc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Presely
Nov 10, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your kind words and business!!

November 10, 2023

Personable; timely, excellent service; large, comfortable waiting area; problem-solving; not pushy; professional; thorough technicians; More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Simmons, Dustin, Bobbie, Marshall
Nov 10, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your kind words and business!!

November 10, 2023

The employees were very nice had very good service department we were well pleased with service second car we have bought from them More

by wheeler30752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATT
Nov 13, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your kind words and business!!!!

November 07, 2023

Outstanding customer service. Really appreciate having my car cleaned and the next service sticker on my car. More

by Johnstonjj75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Nov 07, 2023 -

Sand Mountain Toyota responded

Thank you for the 5 Stars!!! We appreciate your kind words and business!!

November 07, 2023

Outstanding service. Professional staff. Work always done on time and above standard. Best place for any Toyota service in North Alabama More

by Alan.mariner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbi
Nov 07, 2023 -

Sand Mountain Toyota responded

Thank you for the 5 Stars!!! We appreciate your kind words and business!!

November 02, 2023

I bought my 2023 Sienna here and I'm very glad I did. Just had my first service and they exceeded my expectations! More

by Mrb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 02, 2023 -

Sand Mountain Toyota responded

Thanks for the 5 Star review! We appreciate your business!!

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