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San Tan Hyundai - Service Center

Gilbert, AZ

4.8
822 Reviews

822 Reviews of San Tan Hyundai - Service Center

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September 26, 2024

Mario Macias has been our Service Manager since we purchased our Tucson in 2022. He has always cared for us but cared about us as well. He is careful to take the time to be sure we know what is happen More

by Coopere20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

San Tan Hyundai responded

We’re glad to hear about your positive experience with Mario! His dedication to providing exceptional service makes all the difference. Hope to see you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

September 25, 2024

Dropped off car for engine light issue. Was told would know results before closing to arrange possible loaner. Never received call until next day. Now had to rearrange my family's schedule More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Ahlquist
Sep 26, 2024 -

San Tan Hyundai responded

Doug, We're discouraged to see you were inconvenienced due to our lack of communication and accommodations. I'd like the opportunity to speak with you about this further, as your opinion and satisfaction are both extremely important to us. Please contact me when you have a moment. I look forward to hearing from you soon. Regards, Larry Donahue Service Director 480-517-5230 larry.donahue@earnhardt.com

September 22, 2024

This has been the first time in 14 years that I came in for an oil change and tire rotation. They did both checked fluids, air in tires, washed my car and it was completed in 30 minutes flat! I was astoni More

by Linda Smock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

San Tan Hyundai responded

Linda, It’s great to know our new service centers and team made your visit quick and efficient. We look forward to seeing you again soon! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

September 20, 2024

The gentleman that handled my service was polite and helpful. He accompanied me to the waiting room and explained all that had to be done. The job was done faster than expected and the car seemed to r More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

San Tan Hyundai responded

Ed, We’re thrilled to hear our team provided excellent service and that your car is running better than ever. We appreciate your support and look forward to serving you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

August 30, 2024

Rick has taken care of all my vehicles needs in a timely fashion. Rick is very pleasant and helpful to deal with. More

by pkerbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

San Tan Hyundai responded

Our team strives for timely and friendly service, and it’s great to know Rick and our team met your expectations. We hope to see you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

August 10, 2024

The service department does a great job. Had a possible battery problem. Attendant took me in without appointment and shuttle provided a ride home. My technician sent an immediate message More

by 19kulkat95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

San Tan Hyundai responded

We're glad we could quickly address your battery issue and keep you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

August 07, 2024

I had an excellent experience with the service team at Earnhardt Hyundai & Genesis. They were professional, efficient, and very knowledgeable. The technicians took great care of my car, and the service ad More

by Jmedin1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

San Tan Hyundai responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our service team provided you with professional, efficient, and knowledgeable service. We strive to keep our customers informed and provide top-notch customer service. We look forward to serving you again in the future! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

August 02, 2024

Took the car in for some recall work! Greeted promptly and taken care of in reasonable time. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

San Tan Hyundai responded

Terry, We are glad that we got you back on the road in no time! Hope to see you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

July 31, 2024

Pleasant, prompt service advisors and staff. Always understand that we come 100 miles for our business with them. Jack in sales is always answering my issues with after sales help. When in the m More

by Bfgraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert ?
Aug 01, 2024 -

San Tan Hyundai responded

We're thrilled to hear that our team has consistently provided you with pleasant and prompt service. We appreciate your loyalty and look forward to serving you again in the future! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

July 31, 2024

Brandon took good care of me during my oil change which was done in a timely matter. He showed me where all the amenities were. More

by Margaret Anane
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 01, 2024 -

San Tan Hyundai responded

It's so nice to hear that Brandon provided you with excellent service during your oil change and made sure you were informed about all our amenities. We appreciate your feedback and hope to see you again soon! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

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