San Tan Ford
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,198 reviews
Great car buying experience John Dye was great to work with and made the experience easy. He worked to get me close to the price that I was willing to pay. John Dye was great to work with and made the experience easy. He worked to get me close to the price that I was willing to pay. More
Lengthy., Everytime I come in to get an oil change or something done it takes way too long. I made an appointment and people who were just walking in were getti Everytime I come in to get an oil change or something done it takes way too long. I made an appointment and people who were just walking in were getting done faster than I was. Go somewhere else. More
Awesome man We were really satisfied with the complete experience we had there. Mike Landrum worked really had to find us what we wanted and made it a very nice e We were really satisfied with the complete experience we had there. Mike Landrum worked really had to find us what we wanted and made it a very nice experience.He explained everything to us and what we would need before we even came down and then when we arrived early he was right there to help us out. Mike you are awesome and thank you very much for all you help and placing us in a new car. More
Great experience and easy to work with. Mike was great to work with, was not pushy and took the time to go over different options that might have fit for what we were looking for. I would de Mike was great to work with, was not pushy and took the time to go over different options that might have fit for what we were looking for. I would definitely recommend working with Mike! More
Amazing customer service I’ve never had a better, faster car buying experience! I was pre-approved before I was at the dealership and was home in my new car within 2.5 hours. I’ve never had a better, faster car buying experience! I was pre-approved before I was at the dealership and was home in my new car within 2.5 hours. Jeff Ochs was wonderful in assisting me choose a car and Larry in the finance department managed making a mound of paperwork a quick and painless event. I would and will highly recommend this dealership to any and all of my friends. Thank you San Tan Ford! More
Excellent Very friendly and helpful people. Jeff was great and friendly guy. He found the car that I wanted to get and helped reach to an agreement to the month Very friendly and helpful people. Jeff was great and friendly guy. He found the car that I wanted to get and helped reach to an agreement to the monthly payment plan. More
Great car buying experience This was a great car buying experience. Everyone was very friendly. Pam was very helpful and showed us several possible cars. We test drove two This was a great car buying experience. Everyone was very friendly. Pam was very helpful and showed us several possible cars. We test drove two different ones. They made us a great deal and we purchased a very nice new car. One of the best car buying experiences I have had. More
Jayme Clark Jayme worked super hard to make sure I had the best deal and the right truck. I was pretty slow moving as far as making a decision and Jayme followed Jayme worked super hard to make sure I had the best deal and the right truck. I was pretty slow moving as far as making a decision and Jayme followed up and kept working to make things happen. All of the other sales managers and staff were helpful and made sure they finished all the extras after my purchase was final. I’m really glad I went to San Tan to purchase my Ford. More
Very poor service On 3/12/18 I made an appointment to have my new truck serviced, I was assured that it would require no more than 1 hour. The appointment was for 5:00p On 3/12/18 I made an appointment to have my new truck serviced, I was assured that it would require no more than 1 hour. The appointment was for 5:00pm on 3/13/18. I showed up at 4:45 and when I told Zachary that I wanted it washed also he told me that it may take 1-1/2 hours. At 6:45 when I asked Zachary when my truck would be ready he said they just had to top off the DEF and it would be right out. After 30 more minutes Zachary was too busy to deal with me so another employee brought me an invoice for what was supposed to be a free oil change. I had to then wait to get that straightened out. They charged me $36 dollars for 2 gallons of DEF. and my truck never got washed. I guess spending $ 70,000.00 at SanTan ford doesn’t rate any descent costumer service. Therefore I won’t return nor would I recommend anyone else go there More
Explorer The sales and finance teams were a pleasure to deal with! We were in and out in a professional timeframe. I will be back when we need another vehicle. The sales and finance teams were a pleasure to deal with! We were in and out in a professional timeframe. I will be back when we need another vehicle. More





