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San Tan Ford
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Friendly and professional The entire staff was friendly and professional, they made my car buying experience very easy... Everyone I dealt with made me feel at home. No high pr The entire staff was friendly and professional, they made my car buying experience very easy... Everyone I dealt with made me feel at home. No high pressure selling, I always felt comfortable... Would recommend San Tan ford to anyone looking for a car or truck... Very well run dealership!! More
Best car buying experience ever Could not have asked for a better group of people to work with. The patience they had with me and the genuine desire to ensure that I had all the info Could not have asked for a better group of people to work with. The patience they had with me and the genuine desire to ensure that I had all the information I personally needed or wanted was there for me to make the decision I wanted. AND NO PRESSURE. All at my pace. Great people. Great place. John brought 2 other co workers to talk to me and help set my mind at ease about some of the concerns about the towing capabilities of the F150. Awesome More
Always great experience at San Tan Ford I have purchased 3 vehicles at San Tan and had all of my vehicle maintenance done there for over 10 years. They are the best to work with in all depar I have purchased 3 vehicles at San Tan and had all of my vehicle maintenance done there for over 10 years. They are the best to work with in all departments I would highly recommend to anyone. More
They really took care of me! I had a car that needed more work than it was worth but I was upside down on it. I wasn’t sure if there was anything they could do. I’m a single mom a I had a car that needed more work than it was worth but I was upside down on it. I wasn’t sure if there was anything they could do. I’m a single mom and money is always tight for me. My sales lady Pam was so kind and worked really hard to get me into something I could afford. It was such a blessing! Days later I received a call that a little more money was needed up front. I didn’t know what to do. I was so distraught. Shane the manager let me know that everything was taken care of and to just enjoy my new car!! This type of service is unheard of! Thank you so much to Pam and Shane for helping my girls and I during this Christmas season! More
Very professional Very pleased! This is our second purchase from San Tan Ford. Our salesman listened to our wants and needs to the letter. Keep up the good work! Very pleased! This is our second purchase from San Tan Ford. Our salesman listened to our wants and needs to the letter. Keep up the good work! More
Great Experience Everybody was very professional, kind and courteous .I would recommend my family and friends to your dealership. Management and Financial services w Everybody was very professional, kind and courteous .I would recommend my family and friends to your dealership. Management and Financial services were excellent and the car is perfect. More
Purchased a White Widow! This dealership is awesome! JD and Augie gave top notch customer service! I love that this dealership makes you feel like a person rather than a numbe This dealership is awesome! JD and Augie gave top notch customer service! I love that this dealership makes you feel like a person rather than a number . More
No satisfied I would not recommend this dealership to anyone I know. The sales team did okay. But I feel I could have been better helped in that area. When we get I would not recommend this dealership to anyone I know. The sales team did okay. But I feel I could have been better helped in that area. When we get to finance the finance manager was not willing to try or do whatever it took to make the deal go through. He was stuck on only using one creditor and not trying different people. I am not happy with the service that I received their and I will never be returning to that dealership again More
Beware they practice Spot Delivery Scam I fell victim to their spot delivery scam. I had no idea I was not financed when leaving after signing a contract and leaving the down payment. The c I fell victim to their spot delivery scam. I had no idea I was not financed when leaving after signing a contract and leaving the down payment. The contract listed the selling price,APR, term and down payment. But after doing research on this scam I saw that the dealer did not sign. So this is how they get away with spot delivery. That line is left blank hoping you don’t catch it. They contacted me 9 days after driving off with the new car to inform me of the “ great news” I was accepted at a bank for a loan but under different terms than I had signed for. That there was a mistake and sometimes it happens. So either re-negotiate the deal at a much higher payment than I can afford or return the vehicle and get my trade back. The finance person I spoke with also threatened me saying if I didn’t return the car immediately he can make my life very difficult. When I spoke with the Manager Brian, he was trying to offer me a deal so they would not have to unwind the deal. I did not want to do any further business with them, I told him I was aware of what this scam was and he screamed at me saying we were just trying to get you into a car!!! Then hung up on me. More
Courteous and helpful John was extremely courteous and great to work with. John was knowledgeable about his inventory and very helpful without “pressuring”. We will come b John was extremely courteous and great to work with. John was knowledgeable about his inventory and very helpful without “pressuring”. We will come back and see John again! More