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San Tan Ford

Gilbert, AZ

4.5
1,177 Reviews
Welcome to San Tan Ford! Located in Gilbert, AZ, San Tan Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with San Tan Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 480-621-3777 for your No-Obligation Internet Price Quote from our Internet Department.
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1429 E Motorplex Loop

Gilbert, AZ

85297

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Showing 1,177 reviews

May 22, 2021

Conversational credibililty declined with each verifiably bogus claim. Busted in their lies, asked to leave instead of owning up to their dishonesty. Manager lacked deescalation skills. Difficult to do busin More

by TGICEO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali, Terrance, Rude Manager
Jun 07, 2021 -

San Tan Ford responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at San Tan Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please reach out to Roberto Taylor at (480) 621-3766 or at RobertoTaylor@santanford.com and we will do our best to make this better. We hope to hear from you soon. Take care!

May 20, 2021

Actually, the Ford i bought was the one damaged in the shootout at San Tan Ford. White fully loaded explorer. Your team promised to take care of me. When i returned to discuss my options your manager Mik More

by Matt U
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jun 04, 2021 -

San Tan Ford responded

Hi Matt, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll contact Roberto Taylor at (480) 621-3766 or at RobertoTaylor@santanford.com so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

May 14, 2021

This is my third car from this location and many more to come. John Dye is definitely the guy you want to ask for. He’s very good at what he does. He’s looked out and cared for my family every time. Buying More

by Oakpointetim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in finance
May 17, 2021 -

San Tan Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at San Tan Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2021

Internet Sales with John Dye was outstanding. John was very professional, knowledgable and caring. John wanted to address our needs and not push a deal. More

by Clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

San Tan Ford responded

Hi Clark, thank you for your kind review; we are happy to pass along your comments to John here at San Tan Ford! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

May 06, 2021

Salesman John Dye was great--professional and fair. He's a veteran too, and veterans are my people. His boss, Billy Duffy (another veteran) was great too. The process was easy. More

by Shannon H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bleichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021

Great assistance and help with finding exactly what we wanted in our truck and made a great deal on the trade in compared to want other companies were offering. Great service all around. More

by Carlhamm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

San Tan Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

April 10, 2021

The dealer worked well with us to find the vehicle that we were looking for. The ordering process went well even though the length of time seemed a bit long. The salesman was pleasant to wrk with and staye More

by cb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

San Tan Ford responded

Hi, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2021

John is fantastic to work with! He is knowledgeable on the Mach-E and the order process. He was attentive to all my questions and updated me along the way. Great communication and very responsive! More

by rcor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

I met Kareen on my first visit and quickly realized this was the family I wanted to buy my car from. John closed the deal and took over on Kareem's day off to get my vehicle setup and delivered- seamless tr More

by kg39c.km
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kareem Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

San Tan Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

March 24, 2021

I just bought my 4th vehicle from John and couldn't be happier. He goes the extra mile for me every time. When I am ready for my next vehicle I will definitely go to John. More

by bprelectric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

San Tan Ford responded

Hello, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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