Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
San Tan Ford
Gilbert, AZ
1,177 Reviews
Welcome to San Tan Ford! Located in Gilbert, AZ, San Tan Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with San Tan Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 480-621-3777 for your No-Obligation Internet Price Quote from our Internet Department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,177 reviews
August 15, 2021
Customer service zero never a follow up call its like they don't care they offer a lot for your trade tell you they will work on it and never get some type of follow up. Communication is something they l they don't care they offer a lot for your trade tell you they will work on it and never get some type of follow up. Communication is something they lack. Its like another buy here pay here lot or Earnhardt dealer More
by jmedrano8848
Employees Worked With
Don't remember
July 13, 2021
I had Kieran Mitchell for my cars salesman he gets 15/10 I had Kieran Mitchell for my cars salesman he gets 15/10 Stars. He was amazing worked with me helped me try to get into the car when I was worried ab I had Kieran Mitchell for my cars salesman he gets 15/10 Stars. He was amazing worked with me helped me try to get into the car when I was worried about the price and got it down to something that sounded reasonable. Now for the dealership overall they get a 5.5/10. He warned me that they do charge stuff that they did to the car that I didn't care about and I was thinking maybe it would be like $200 or so no it came back up to over $2,000. So the price of the car went all the way back up to where I didn't want to pay. So now I feel like I overpaid for my car. I got the car cuz I drove over an hour to get there and I just couldn't drive back empty-handed. So just warning you even if you get a good price you're going to overpay for all of their taxes and fees they add on. More
by zzr
Employees Worked With
July 06, 2021
Most pleasant car buying experience we've ever had! We were in and out of the dealership in 2 hours, which is normally unheard of. John Dye is the best salesman. Easy to work with and great communication. were in and out of the dealership in 2 hours, which is normally unheard of. John Dye is the best salesman. Easy to work with and great communication. He made our ordering and buying experience the easiest. I would recommend this dealership to anyone looking to purchase a new Ford! More
by azangel1080
Employees Worked With
June 16, 2021
John was very professional and helpful. I would not hesitate to recommend him to anyone, and if I am ever in the market again to purchase a vehicle, I will definitely call John. hesitate to recommend him to anyone, and if I am ever in the market again to purchase a vehicle, I will definitely call John. More
by wolfman211
Employees Worked With
June 05, 2021
Excellent service. Helpfully and friendly staff, especially John Dye, our sales rep. He took us out on a test drive like I have never had. Great car buying experience. Thank you for everything. especially John Dye, our sales rep. He took us out on a test drive like I have never had. Great car buying experience. Thank you for everything. More
by JF
Employees Worked With
June 03, 2021
John made this experience so pleasant! I received his reply on line immediately and made an appointment for the next day. We discussed what I was looking for and the availability. He presented all the o reply on line immediately and made an appointment for the next day. We discussed what I was looking for and the availability. He presented all the options and I choose what worked for me. I was dreading the experience of a car dealership, but he made it a very pleasant experience. I actually enjoyed the day😊 More
by Azsun85
Employees Worked With
May 31, 2021
We had an excellent experience with John Dye this last weekend with our trade in/purchase. He listened to our wants without pushing any sales and made the process quick and painless. weekend with our trade in/purchase. He listened to our wants without pushing any sales and made the process quick and painless. More
by Cori_554
Employees Worked With
May 25, 2021
Went in for warranty service and feel all they want to do is up sell you, and give you a attitude I will never buy anything thing from SanTan Ford or have anything serviced there. This is sad to have a larg is up sell you, and give you a attitude I will never buy anything thing from SanTan Ford or have anything serviced there. This is sad to have a large dealership in a great community that does not care about its customers. They tell you that they will get you a loaner and then there rental department calls wanting to rent you a car. Never has that happen to me at other dealerships. More
by Topcop
Employees Worked With
Pam in service
May 24, 2021
We worked with John Dye and his buddy Kenny. John was awesome, he was very personable and friendly. He worked hard for this deal. Ask about the glitter job (15 pax van with 8 kids). awesome, he was very personable and friendly. He worked hard for this deal. Ask about the glitter job (15 pax van with 8 kids). More
by SkittlesAndPeaches
Employees Worked With
