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San Tan Ford

Gilbert, AZ

4.5
1,177 Reviews
Welcome to San Tan Ford! Located in Gilbert, AZ, San Tan Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with San Tan Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 480-621-3777 for your No-Obligation Internet Price Quote from our Internet Department.
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1429 E Motorplex Loop

Gilbert, AZ

85297

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Showing 1,177 reviews

November 30, 2021

From the bad reviews, it sounds like you need to hire my son in law as your next service manager. He's been a Ford Service/ Parts Manager for 30 years. He's moving up to Arizona soon. Write back if you're i More

by julezrysdam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy
November 10, 2021

John Dye is excellent sales person is the only we trusted and I love working with him. We have had several transactions with him. We recommended our daughters to him and he treated them very well and they t More

by Julianne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
October 22, 2021

John Dye and Brian Huglin were outstanding to deal with. They had the vehicle we wanted to look at ready to drive and price was as agreed with no hassle. I will continue to deal with John on any future Ford More

by gregandrachael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

San Tan Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 26, 2021

John Dye's experience, professionalism and attention to details made the purchase of our new car a very positive event. More

by Rusty
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bleichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

San Tan Ford responded

Hi Rusty, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

September 17, 2021

John helped out and was very friendly. Answered all my questions. Very helpful all around. More

by Vcfiems
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

San Tan Ford responded

Hi Vcfiems , we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Sep 27, 2021 -

Vcfiems responded

Thank you for everything

September 16, 2021

We drove over 60 miles and passed up a bunch of Ford dealers just to come purchase our second SUV from John. He’s very responsive to questions and even came in on his day off to accommodate us. We have More

by Hilary
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

San Tan Ford responded

Hi, we appreciate your feedback of our Staff's outstanding service! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 09, 2021

yet another problem...brought car in for service....they did not correctly reattach the skid plate. now it is hanging off the vehicle as my daughter is driving to school. POOR SERVICE YET AGAIN!!! More

by mc_usma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept
Sep 24, 2021 -

San Tan Ford responded

Hi, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you if we still can. Please contact Roberto Taylor at (480) 621-3766 or at RobertoTaylor@santanford.com and we will do our best to make this better. We hope to hear from you soon.

Sep 24, 2021 -

mc_usma responded

Yeah. Great response after 2 weeks! I did contact him. He is your social media director and only seeks to do damage control. He doesn’t fix problems. Furthermore, I received a text almost immediately after posting this. FROM THE INTERNET SALES MANAGER!!! Yeah like that’s who I want to hear from. Someone trying to sell me a car!!!

Sep 24, 2021 -

mc_usma responded

Yeah. Great response after 2 weeks! I did contact him. He is your social media director and only seeks to do damage control. He doesn’t fix problems. Furthermore, I received a text almost immediately after posting this. FROM THE INTERNET SALES MANAGER!!! Yeah like that’s who I want to hear from. Someone trying to sell me a car!!!

September 09, 2021

Best experience I've had at a car dealer. This was a far, far better time than I've had at any dealer, ever. Good price, they didn't short me trade-in, no excessive or hidden fees tacked on. The s More

by dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

San Tan Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! Our staff is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you for choosing San Tan Ford, and we hope to see you again soon!

September 08, 2021

John Dye was excellent to work with. Communication and professionalism was exactly what you should expect in a vehicle purchase. Everything was handled in a quick, efficient manner. More

by PG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

San Tan Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 02, 2021

San tan Ford was so simple to work with and John Dye made the experience so easy and fun!! Everything was efficient and explained thoroughly. More

by Gianna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

San Tan Ford responded

Hi Gianna, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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