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San Tan Ford

Gilbert, AZ

4.5
1,177 Reviews
Welcome to San Tan Ford! Located in Gilbert, AZ, San Tan Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with San Tan Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 480-621-3777 for your No-Obligation Internet Price Quote from our Internet Department.
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1429 E Motorplex Loop

Gilbert, AZ

85297

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Showing 1,177 reviews

January 21, 2022

I previously had a service issue which was escalated to a true gentleman! It took me several months to get the information back to them, and incredibly Mike remembered me and the issue! He immediately re More

by Michael C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2022

I bought my Explorer from John Dye. He was great to work with. He came in 2 hours early to accommodate my schedule which I greatly appreciated. Look him up when you go in. Great service he made it all simp More

by DRROCKYNELSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

I went to Ford to order the 2022 Bronco. I was told at reception that there were two individuals that I needed to speak with regarding Bronco’s. One took me to the other, then passed me off to Billy Brady More

by NavyNurse
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane, Billy Brady
Jan 20, 2022 -

NavyNurse responded

I just received a text from Shane stating that they have to cancel my order because I left a bad review. If you have any issues, make sure you wait until you have a car in hand or they will cancel it. I ordered this vehicle days before having to be out of state to help with COVID relief and as a military retirement gift, however, I’m going to have to wait longer. San Tan Ford is not military nor frontline healthcare worker friendly it seems.

January 18, 2022

Refused to walk in oil change. I bought the truck from them and also refused performing the safety recalls I have on my truck! At least the Earnhardts actually care about their customers unlike San Tan Fo More

by Michaeldonaldson1978
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Manny Benally
January 13, 2022

We were referred to John Dye by a friend, We had a great experience ordering my new Ford Maverick and can't wait until it arrives! Also, the dealership is clean and staff was friendly. Love the new Bronco More

by Dmaynes
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

Large dealership with good inventory and eager staff. Also a good service department that is very attentive at all times More

by Mark root
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

San Tan Ford responded

Hi Mark, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

January 02, 2022

Drove out to San tan ford to drive the maverick but they didn’t even have one on the lot to drive. Won’t be going back there More

by Tazzler33
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Bleichert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

San Tan Ford responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call Roberto Taylor at (480) 621-3766 or at RobertoTaylor@santanford.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

December 17, 2021

Great experience with John Dye at San Tan Ford. We had to order our Ford Explorer but he kept us up to date on the status the whole time. I would highly recommend working with John. More

by AZ02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Massive price gouging! Stay away. So dishonest. they are charging 5k over sticker on a Mach-E. This is why Ford can't compete with Tesla! More

by SteveV
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Ali Aldirawy
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

The dealership is great and has a huge selection of cars and very generous and helping associates. More

by Vansh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Lambert
Dec 05, 2021 -

San Tan Ford responded

Hi Vansh, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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