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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.5
683 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 683 reviews

January 01, 2019

New Vehicle Vale was very nice and attentive. Great customer service and made us feel comfortable purchasing our vehicle. I will always continue to buy from San More

by MMATA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vale , Mando
Jan 05, 2019 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, James Cruz, jpcruz@sanmarcosdodge.com

December 21, 2018

Erik takes the best care of his customers! Erik and his service team provided the best Ram service I have ever received! I will continue going back to Erik for everything on my 2017 Ram 2500. More

by DIESELFAN729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
Jan 05, 2019 -

San Marcos Chrysler Dodge Jeep Ram responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing San Marcos Chrysler Dodge Jeep Ram's Service Department. Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

November 25, 2018

Don’t respect your time Went for an oil change at 8:40 am. They told me it would take an hour 1/2. I called them at noon couldn’t get ahold of anyone. They called me back at More

by Smjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
Nov 30, 2018 -

San Marcos Chrysler Dodge Jeep Ram responded

I truly am sorry to hear this feedback. Our goal here at San Marcos Chrysler Dodge Jeep Ram is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

November 15, 2018

Great service and saleman James Cruz and Randall in sales/service dept is the best FCA Dodge Ram Jeep employee I every dealt with during the 18yrs I been with this brand.. More

by Dreguss60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall, James Cruz
Nov 16, 2018 -

San Marcos Chrysler Dodge Jeep Ram responded

Reviews like yours are truly a breath of fresh air! James and Randall are truly invaluable assets and we appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

October 27, 2018

Key fob and recall These guys are great. Will be coming back soon to purchase another vehicle. Very informative, helpful and friendly. They even washed my car. Love thes More

by Kissme53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of them were fantastic , James Cruz
Nov 02, 2018 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

October 23, 2018

Loved the service ! The service dept was extremely knowledgeable and Randall and Gilbert in service really took care of me and made the service experience painless! Will More

by Codygonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Oct 24, 2018 -

San Marcos Chrysler Dodge Jeep Ram responded

Hi and thank you for this great review! I’m happy to hear that Randall and Gilbert took care of you! They are great assets and we appreciate all that they do. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

October 06, 2018

Good customer service I enjoyed my visit, everyone was very friendly. I had my research done and ready for the truck I wanted. They tried to persuade me to move off of my More

by Jrod1887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Mosley and Vale Moreno
Oct 09, 2018 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, James Cruz, jpcruz@sanmarcosdodge.com

October 01, 2018

great customer service. Andrew was very helpful as were the other employees that help me. Thank you. Thinking about buying another truck from san marcos dodge. If I could get More

by ram2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew big guy great attitude.
Oct 03, 2018 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Andrew. Please let us know if we can ever help you in the future. Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

September 20, 2018

Oil change Over priced for the filters and oil change damaged items that where in the bed of my truck. I will not recommend service to anyone. More

by Johnny1234567890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Cruz
Sep 27, 2018 -

San Marcos Chrysler Dodge Jeep Ram responded

The needs of our customers are always our top concern. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact me at your earliest convenience. Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

September 11, 2018

Excellent experience My recent visit was excellent. Randall my advisor did an awesome job getting me scheduled. Once I was there he greeted me like family and made sure I More

by Geofft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Randolf
Sep 12, 2018 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with Randall and we look forward to working with you again down the road. Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

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