San Marcos Chrysler Dodge Jeep Ram

Excellent Service San Marcos Dodge has been excellent with all the service calls I’ve had on my truck. Eric does a great job reaching out to me when service or recall w San Marcos Dodge has been excellent with all the service calls I’ve had on my truck. Eric does a great job reaching out to me when service or recall work is needed. And they accomplish the work promptly. More

Every time I come here I get a great experience The service managers are super helpful and shoot you straight. Every time I have a been here I seem to get honest answers and prompt service . The service managers are super helpful and shoot you straight. Every time I have a been here I seem to get honest answers and prompt service . More

Harp mobile We needed exactly the right size van, to hold our full sized harp: 72 inches diagonally from right corner back to left edge behind the driver’s seat. We needed exactly the right size van, to hold our full sized harp: 72 inches diagonally from right corner back to left edge behind the driver’s seat. Our salesman was quick to show us van after van, open them and let us measure the diagonal. Also, we have to have a Very flat space, no bumps, no hooks, no empty spaces in the surface. When he showed us the 2018 Journey, it met Every requirement!! We were elated!! The dealer let us borrow it, and we went home and loaded the harp!! Wow! Perfect fit!! We went back to the dealer, I loved the comfortable seats, the extra space, the backup screen!! So now we have a beautiful new red van in our family!! Thank you so much, to the San Marcos TX Dodge Dealer!! More

Ram 350 Wheel bearing Issue On the way to San Marcos Tx my truck started making noise on the left front. I limped into San Marcos Dodge to the service department and was met by a On the way to San Marcos Tx my truck started making noise on the left front. I limped into San Marcos Dodge to the service department and was met by a service writer and he was professional and courteous. He surmised the issue told me what to expect and they surpassed all expectations. Fast, honest and truly cared about getting me safely on the road. More

False advertising/horrible experience If you want to have a truly horrible experience trying to buy a car, I can highly recommend San Marcos Chrysler Dodge. I drove down from Austin an If you want to have a truly horrible experience trying to buy a car, I can highly recommend San Marcos Chrysler Dodge. I drove down from Austin and drove (the car) Saturday. (The sales guy) takes my info to the finance folks and comes back with a quote that's $4K -- FOUR THOUSAND DOLLARS -- more than the advertised price (which was only $17K to start). He says something about needing to maintain the vehicles and fine print on the website then asks what it would take to make a deal. I give him an OTD number about $500 less than advertised price, which -- stupid me -- I assumed that was a real price used as a start of negotiating. Sales guy is gone long enough, and I can see him wandering around in the finance office, that I think he's going to come back with final paperwork. Instead, it's just the same piece of paper with some new numbers that include a sales price that's still TWO THOUSAND DOLLARS more than list on both CarGurus and your website. I told him that was not acceptable, got up and walked out. I looked at the fine print on their website and it mentions the typical TT&L, a negotiable fee of up to $115 and "documentation charges". All of that was listed on sales guy's paper separate from the sales prices of $4K and $2K above the advertised price. So where did those numbers come from and how do they relate to the advertised price? I was told earlier that the web price was the best price. Clearly, that was not true. I would not have wasted three hours, including driving down and back, if I had known this was how the dealership treats its customers This is not how legit businesses do business -- and why so many people HATE the idea of buying a car. Their website says, "We treat you like family!" I'm really glad I'm not related to them. More

Horrible car buying experience of a lifetime! The worst car buying experience I ever experienced! Very unfriendly during the purchase as well as no help when I addressed concerns about the vehi The worst car buying experience I ever experienced! Very unfriendly during the purchase as well as no help when I addressed concerns about the vehicle I was purchasing. More

DO NOT TAKE YOUR VEHICLE THERE!!! Our Service Advisor, Rolando, did nothing but lie and dodge all communication!!! Replace several incorrect parts and didn't replace others they were s Our Service Advisor, Rolando, did nothing but lie and dodge all communication!!! Replace several incorrect parts and didn't replace others they were supposed to! Tried to bill us for work that our warranty had already paid them for! Tried to charge us for work that wasn't done and work that we never authorized them to do! Had our car over 4 months and never fix anything we brought it in for! The Service Manager, Terry, never returned any communication! Even when he caught the advisor lying, still sounded with him and blatantly called us the liars! The customer service was horrendous! This coming from 2 people that have worked in the automotive industry for years! Had to get Dodge Corporation involved to get anything done! I've never had a more horrible experience in my life! More

It was awesome! The Service Center was very professional and provided a drive to and from my work with expediency. I would highly recommend them to anyone needing the The Service Center was very professional and provided a drive to and from my work with expediency. I would highly recommend them to anyone needing their vehicle serviced. More

Alejandro Dominguez Salesman Alejandro Dominguez Salesman Is awesome yes I would recommend my friend to go see the vehicle in San Marcos and have Alejandro help them very honest Alejandro Dominguez Salesman Is awesome yes I would recommend my friend to go see the vehicle in San Marcos and have Alejandro help them very honest More