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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.6
685 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 685 reviews

June 09, 2020

The car came back with a missing lug nut. Now there’s a bolt with blue glue in its place. The dealership was probably hoping I didn’t notice. More

by Marco
Recommend Dealer
No
Employees Worked With
James Cruz
Jun 09, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for taking the time to bring this to our attention, we are very concerned with the low rating you've assigned us. Our goal is to provide exceptional service to every single customer. I would like the opportunity to speak with you to work on resolving this issue. Gilbert Figueroa at 512-831-7625 ext. 120

June 08, 2020

The price advertised was no where near the actual price! The vehicle I wanted to purchase had a very large addendum tacked on to it. Its a list of "dealer adds" that is in addition to the advertised price. More

by SanMarcosFraud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Cruz
Jun 09, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

Hi! I hate to hear you had a less than good experience with us I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I would like to get you in touch with one of our managers, Cody at 512-831-7625 ext. 252

Jun 29, 2020 -

SanMarcosFraud responded

No thank you, your dishonest behavior burned all bridges with me, I purchased a vehicle elsewhere.

June 03, 2020

3 recalls, oil change, and wash done in 2 hrs why I waited. I was happy with the service. I was told around 2.5 hrs. More

by Josiah
Recommend Dealer
Yes
Employees Worked With
Jonathan from service. Know nothing about James Cruz.
Jun 04, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

This is what we like to hear, Josiah! Thank you for choosing San Marcos Chrysler Dodge Jeep Ram, for all of your automotive needs!

June 02, 2020

Nice and quick oil change and tire rotation service. Even washed my truck and it looked great when I picked it up. Time was right on with the estimate I was given. More

by Phillip
Recommend Dealer
Yes
Employees Worked With
Jonathan, James Cruz
June 01, 2020

Very helpful and efficient. Had exactly what I wanted. I started out online and went to the dealership the next day. My purchase was very eaay More

by Castokes125
Recommend Dealer
Yes
Employees Worked With
Mark Sanchez, James Cruz
Jun 01, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

This is what we love to hear! We're so happy to hear of your positive experience at San Marcos Chrysler Dodge Jeep Ram. We look forward to seeing you at your first service appointment.

May 31, 2020

We called ahead and they got the vehicle we wanted to look at ready to drive. Armando took care of our appraisal for our trade while we were on our test drive and we agreed on numbers within 15 min afte More

by jhb9901
Recommend Dealer
Yes
Employees Worked With
Armando
Jun 01, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

We love seeing positive feedback! We're so happy to hear that Armando and our Finance team were able to find you a new Jeep, and saved you money! We look forward to future visits from you!

May 31, 2020

Our sales guy Xavier did an awesome job. There was never any pressure from him. My family purchased three vehicles from there within a months time. We will definitely be back and refer others. More

by raquelbrousseau
Recommend Dealer
Yes
Employees Worked With
Xavier Morales
Jun 01, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for choosing San Marcos Chrysler Dodge Jeep Ram! We're so happy to hear that Xavier was able to help you with your recent car purchase. Let us know how we can assist you and your family in the future.

May 30, 2020

Took my Jeep for service for the first time me experience was great and fast service advisor was very attentive and explained the service performed More

by Jeephead
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jun 01, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

We appreciate your review of San Marcos Chrysler Dodge Jeep Ram! We hope we're providing this kind of service to all of our customers!

May 28, 2020

Check engine light came on so I took my truck to get looked at. They finished it quickly. I received 2 calls from them about the diagnoses and on the 3rd it was complete and ready for pick up. I was ver More

by B
Recommend Dealer
Yes
Employees Worked With
Rolando
May 28, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review San Marcos Chrysler Dodge Jeep Ram! It really means a lot to hear that you were happy with your service experience.

May 27, 2020

When getting to my ram dealer my ram truck was Whisked away by josh Howell and I Barry sarba had my ram 1500 truck service completed in an hour and 45 minutes the waiting room had fresh coffee and I was v More

by Barry.sarba
Recommend Dealer
Yes
Employees Worked With
Josh Howell
May 28, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

This is what we like to hear, Barry! We're so happy to hear about your 5-star service experience at San Marcos Chrysler Dodge Jeep Ram! We look forward to your next visit!

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