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San Marcos Chrysler Dodge Jeep Ram
San Marcos, TX
688 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 688 reviews
July 30, 2020
Friendly and very informative,Very knowledge about vehicles, clean waiting lobby, clean restrooms, Quickly getting your vehicle serviced and cleaned also vacuum and respect vehicles vehicles, clean waiting lobby, clean restrooms, Quickly getting your vehicle serviced and cleaned also vacuum and respect vehicles More
by Waterservice.jc
Employees Worked With
Eric Turnini
July 20, 2020
Overall Terrible Service Purchased a modified 13 Charger R/T from this dealership about 3 years ago and ever since then the car started giving me minor and major issues from Purchased a modified 13 Charger R/T from this dealership about 3 years ago and ever since then the car started giving me minor and major issues from the start. When sold the car they sold me an extended warranty and gap insurance. After asking them literally 5 times to be sure that the extended warranty would cover the modifications done to the car they said YES. To-date they have but with resistance and being without my car for months at a time. Purchased the car with less than 10k miles and now have around 35k miles on it. The last work they did was because of major overheating issues. When the car was ready, they told me that they would not warranty their work and they would not service the car anymore. The GM and the service manager both told me this and were avoiding me for periods of time. The GM then started to collect service records to basically find a reason to have Ethos cancel my policy. My car now needs more work! 2 weeks later its dead on the freeway and now parked in my driveway with major piston issue. The dealership will not take it and Ethos is in contact with them and getting nowhere. Over a week and Ethos cannot resolve with them the repair they are willing to pay for because San Marcos Dodge does not want the car! Basically, have a car that I love, a brand I love, a passion I cannot enjoy because this dealership does not want to do what’s right. Worked with Jonathan in services and was grateful at least he was trying to help, Terry Wagner (Service Director) poor customer services, Russell Anderson (General Manager) hard to get a hold of and was not helpful, if anything all he did was try and find a reason to get the policy canceled. More
by medrano1980
Employees Worked With
Jonathan, Terry Wagner Service Director, Russell Anderson (General Manager)
July 17, 2020
Needed work done on my Dodge 2500 truck. My a/c wasn't blowing cool air. Took it to San Marco's Dodge for repairs. Once again they did a great job fixing the problem and did it in a timely matter and save blowing cool air. Took it to San Marco's Dodge for repairs. Once again they did a great job fixing the problem and did it in a timely matter and saved me a lot of money. I strongly recommend you take your dodge to them for major or minor repairs. You wont be disappointed. More
by Rlow8
Employees Worked With
Rolando Terrazas
July 14, 2020
Rolando was courteous and very helpful. Most importantly, he was informed and honest. He gave me great information and didn’t try to sell extra. importantly, he was informed and honest. He gave me great information and didn’t try to sell extra. More
by dhall
Employees Worked With
Rolando in the service dept.
July 14, 2020
Erik was very helpful he came outside quickly and helped take care of what I needed done when my vehicle was finished he found me quickly to let me know take care of what I needed done when my vehicle was finished he found me quickly to let me know More
by dylan.g.peele1991
Employees Worked With
Erik
July 13, 2020
Jeep Compass Repair Although we had to wait an extended period of time for a MOPAR warranty part to arrive, the professionalism and communication shown by Jonathan in Ser Although we had to wait an extended period of time for a MOPAR warranty part to arrive, the professionalism and communication shown by Jonathan in Service was amazing. And we appreciate the dealership assisting with a rental car while awaiting arrival of the part! More
by tlcr1234
Employees Worked With
Jonathan
July 12, 2020
Thank y’all so much this is twice y’all help us out Thank you Armando are salesmen he is awesome. I will recommend to this car dealership Thank you Armando are salesmen he is awesome. I will recommend to this car dealership More
by Jr.gonzales37
Employees Worked With
Armando , James Cruz
July 05, 2020
Great customer service Service department very helpful and informative. Gave me best time to bring in for service. Was greeted as soon as I pulled up. Thank you. Service department very helpful and informative. Gave me best time to bring in for service. Was greeted as soon as I pulled up. Thank you. More
by Jholley
Employees Worked With
Erik
