Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
San Marcos Chrysler Dodge Jeep Ram
San Marcos, TX
685 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 685 reviews
September 05, 2020
The service department is excellent. Erik Guerrero, the Service Advisor, is outstanding. First class service. I am a pleased customer. I have the option of going elsewhere, but due to the high-quality Service Advisor, is outstanding. First class service. I am a pleased customer. I have the option of going elsewhere, but due to the high-quality service, I remain a loyal customer. More
by Luis Prieto
Employees Worked With
Erik Guerrero, James Cruz
September 05, 2020
Over promised and under delivered. Went to pick up vehicle and it wasn’t ready. “New” wiper was not installed correctly. Poor communication. Never received a copy of purchase order. Like the vehicle b vehicle and it wasn’t ready. “New” wiper was not installed correctly. Poor communication. Never received a copy of purchase order. Like the vehicle but the experience was lacking. Never again....sales guy talks well but the follow thru was not adequate. Now to look over loan paperwork due to fear of discrepancy. More
by Jillie j
Employees Worked With
James Cruz
September 04, 2020
Observed a very busy environment resulting in poor customer service. Too much multitasking. Left in office with other customer papers on desk to view in financing person spoke very quickly and charge customer service. Too much multitasking. Left in office with other customer papers on desk to view in financing person spoke very quickly and charged more than stated. More
by Flxct786
Employees Worked With
James Cruz
September 02, 2020
Worked with Josh in the service department and he was very helpful. I really appreciate the friendly professional honest service. I am a longtime customer and want to say thank you! very helpful. I really appreciate the friendly professional honest service. I am a longtime customer and want to say thank you! More
by aj3880
Employees Worked With
Josh , James Cruz
September 01, 2020
They were very quick to get things moving, exceeded expectations, kept ke well informed. They pushed to get service done by end of day. No surprises with price expectations, kept ke well informed. They pushed to get service done by end of day. No surprises with price More
by Mr6059
Employees Worked With
Gilbert, James Cruz
August 27, 2020
It was a great service.I would like to praise Erik It was a great service. I would like to praise Erik Guerrero he behaved very professional and explained all ( I needed an oil change and alignment) It was a great service. I would like to praise Erik Guerrero he behaved very professional and explained all ( I needed an oil change and alignment) I got a discount from Erik for the alignment! Thank you ! More
by Juan
Employees Worked With
Erik Guerrero
August 27, 2020
Rolando Terrazas was my service person he did a great job, very happy with the I was treated, service was done on time and the free car wash was a nice touch. job, very happy with the I was treated, service was done on time and the free car wash was a nice touch. More
by Popo
Employees Worked With
Rolando Terrazas
August 25, 2020
Armando was an awesome salesperson. He met all my needs. By far the vest customer service I’ve ever had when purchasing as vehicle. I would definitely recommend him to my friends who are looking for a new v By far the vest customer service I’ve ever had when purchasing as vehicle. I would definitely recommend him to my friends who are looking for a new vehicle. More
by jttwitty
Employees Worked With
James Cruz
August 24, 2020
mr. Rolando went beyond his duties to make sure I was taking care of.... in my book that means a lot!! 👍I recommend this dealership to family and friends..... taking care of.... in my book that means a lot!! 👍I recommend this dealership to family and friends..... More
by The legend
Employees Worked With
Rolando terrazas
August 23, 2020
I worked with Zach, Mike, and Dino. All three did an outstanding job listening to me as we worked through my truck purchase. I would buy from them again. outstanding job listening to me as we worked through my truck purchase. I would buy from them again. More
by Wwalker
Employees Worked With
Zach, Mike, Dino, James Cruz
