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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.6
685 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 685 reviews

March 13, 2021

Excellent customer service! Josh made sure my Jeep was properly cared for. Completed when expected and washed and vacuumed. Kept me informed on progress and expedited my check out. More

by peterskw50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 15, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for your five-star review! It's great to hear that Josh made your visit so great and helped you feel confident working with us! We appreciate your comments and look forward to seeing you at your next appointment! Best, James Cruz, jpcruz@sanmarcosdodge.com

March 13, 2021

Great customer service. The way service was delivered for decades. The way service was taught to employees when working with the public/customer. This is why the "on line" car experience is thriving. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua-Service Dept.
Mar 15, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Steve, we're so happy to hear you had a five-star experience working with our team! We appreciate your feedback and look forward to seeing you again soon! Best, James Cruz, jpcruz@sanmarcosdodge.com

March 06, 2021

Brought truck in for first oil change, got home and saw wiper blade in the bed of my truck and realized for some reason passenger side wiper blade was removed and placed in the bed of the truck. More

by Darrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Mar 30, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for taking the time to bring this to our attention, we are very concerned with the low rating you've assigned us. Our goal is to provide exceptional service to every single customer. I would like the opportunity to speak with you to work on resolving this issue. Brandii Cruz at 512-831-7625 ext. 202

March 04, 2021

I've taken my Jeep SRT here for 2 separate issues and both times I had to return the vehicle again to be repaired right. Was not able to borrow a loaner for any of the repairs. Steering wheel was damage More

by Sic_ms6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Mar 30, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Sic_ms6, we apologize for the recent interaction you had with one of our team members. I would like to know more about your recent experience so I can prevent this from happening again and repair our relationship with you. Brandii Cruz - 512-831-7625

March 03, 2021

Helpful service writer who did his job with a good attitude and efficiency. Next time I am in the market, I will consider this dealer. More

by dxrinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
Mar 03, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks so much! We look forward to your next visit with us!

February 28, 2021

This was the best buying experience we ever had! The main reason being Matthew S.! He is straightforward, calm, extremely knowledgeable and down to earth. He explains everything in a way that it makes sense. More

by Rudeenhenriquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew S., Matt in Finance
Mar 01, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for recommending San Marcos Chrysler Dodge Jeep Ram! Matthew and Matt are huge assets to our team, and we're so happy they helped you and your wife find a new vehicle! We look forward to seeing you at your first service appointment!

February 28, 2021

San Marcos Dodge has great service. I have been there twice and the staff is ready to help and very knowledgeable. I love that they WASH MY GRAND CARAVAN AS WELL. I will definately be returning!!! More

by Mauro Chavez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Mar 01, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We are so happy our San Marcos Chrysler Dodge Jeep Ram team earned your five stars. Thanks, Mauro!

February 26, 2021

Kept me updated with everything that was going on and needing to be done with my jeep, and was very helpful and friendly throughout process. More

by Marissa.a.gaitan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando
Feb 26, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks so much, Marissa. We look forward to your next visit with us!

February 26, 2021

Excelente, servicio al cliente, rapidez en el servicio, los técnicos muy amables y con mucha experiencia, y el sr. Rolando Terrazas super bueno 👍 lo recomiendo. More

by rachellmenendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando Terrazas
Feb 26, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Gracias por tu excelente reseña

February 25, 2021

Great job with service and letting me know how my truck was doing along the way during repairs. Staff was easy to talk too and gave price points. More

by Rocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Feb 25, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We are so happy our San Marcos Chrysler Dodge Jeep Ram team earned your five stars. Thanks, Rocky!

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