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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.6
682 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 682 reviews

July 16, 2021

Great at sales, finance. Can’t reach anyone on the phone. Very knowledgeable in the respective areas of sales and finance. Sell a great product More

by chaschargois
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diers
Jul 20, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We understand your frustration and appreciate your feedback. We are disappointed to see the low rating and would like to help improve this situation. Please contact me at your earliest convenience to discuss this in more detail. Thank you, James Cruz - Internet Manager - 512-831-7625 ext 205

Aug 06, 2021 -

chaschargois responded

Just need the correct number of the people you want to talk to. Solves all my problems. Quality of work - not sure what that is. Overall experience is 4.5 stars. Sending my son in law for his new ride.

July 15, 2021

Drove up for inspection and oil change. Handed keys over to Eric, he showed me over to waiting room. Had some coffee and soon after my Jeep was ready. Eric was very pleasant to talk with. He was kind and gr More

by velmasanchez21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric at service department
Jul 16, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Erick and the rest of our team will be so happy to hear we've made this a five-star service visit! Thank you for choosing San Marcos Chrysler Dodge Jeep Ram for your vehicle's care! We look forward to seeing you at your next appointment! Best, James Cruz, jpcruz@sanmarcosdodge.com

July 11, 2021

WORST SERVICE EVER!Bought my car May 1st (after weeks WORST SERVICE EVER! Bought my car May 1st (after weeks of trying to see other cars first but they were all “unavailable”). They gave me a list of t More

by MKLanni
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Standhart
Jul 20, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We're sad to read this poor recommendation, Mindi. We appreciate your feedback and use this to improve. We understand your frustration and would like to discuss this to help resolve these concerns. Please reach out to me at your earliest convenience. Thank you, Sonia Delong- Customer Service Representative - 512-831-7625 ext 202

July 10, 2021

Great customer service. I always take my vehicle in for maintenance and they make sure it's done quicky. They are very professional and so kind. More

by sromo512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jul 12, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

This is so great to hear! We're happy our team helps take care of your vehicle and provides five-star service! Thank you for being a San Marcos Chrysler Dodge Jeep Ram customer! Best, James Cruz, jpcruz@sanmarcosdodge.com

July 09, 2021

Always been top notch, especially Xavier Morales. While not his fault, I was pissed Chrysler promised and then took back the 3 month payment deferral. More

by charlieduvall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xaviet Morales
Jul 09, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Charlie, We appreciate your patience and positive feedback for Xavier and our team! Thank you for being a San Marcos Chrysler Dodge Jeep Ram customer! We look forward to seeing you again soon! Best, James Cruz, jpcruz@sanmarcosdodge.com

July 09, 2021

Roland great in service Dept-oil change & recall taken care of quickly. It’s nice having free car wash when you get oil changed - truck runs great & looks new. More

by fthomson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jul 09, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We're so happy to hear that our team could get your truck going like new! Thanks for taking the time to leave us your thoughts! Best, James Cruz, jpcruz@sanmarcosdodge.com

July 09, 2021

Salesmen Armando Sanchez and finance director Matt mcgowan are the best! They helped me and did everything they could so I could get the best deal ever and walk out of there with my brand new car! Ama More

by jortiz78213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Sanchez Matt McGowan
Jul 09, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We appreciate the great feedback about Armando, Matt, and our team! Thanks for your business, from all of us here at San Marcos Chrysler Dodge Jeep Ram and we'll see you next time!

July 07, 2021

They did more than I came in for and did a great job. Did my recall all so. People were very friendly Thanks Bob Richey More

by Bob Richey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jul 08, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you so much, Bob! We're happy to hear you had such a great experience! We will see you next time! Best, James Cruz, jpcruz@sanmarcosdodge.com

July 07, 2021

Great service, super easy and fast process. We had a new vehicle in about 2 hours! All staff was friendly and super helpful. I would definitely purchase from them again More

by Tsbertram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison, James Cruz
Jul 07, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Congrats on your new ride! It was our pleasure to assist you! We hope to work with you again at San Marcos Chrysler Dodge Jeep Ram!

July 06, 2021

George took care of changing the oil change problem with my 2020 Jeep in record time. He was curious and prompt to help me More

by Gloria McMnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Jul 06, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We're so glad Geroge could take great care of you! Thanks for choosing San Marcos Chrysler Dodge Jeep Ram!

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