![](https://dealerrater.com/ncdn/s/13.20240701.741/Graphics/icons/close-x-orange.png)
San Marcos Chrysler Dodge Jeep Ram
San Marcos, TX
Filter Reviews by Keyword
By Type
Showing 682 reviews
Matthew and Larry went over and beyond to help get into new vehicle. Xavier also called in for a couple of favors. Will definitely be going back for next vehicle. new vehicle. Xavier also called in for a couple of favors. Will definitely be going back for next vehicle. More
Erik G and Jordan K did a great job servicing my car. Engine light has not turned on again. Erik was very professional and helpful. Thankful to get my car fixed the same day and didn’t have to wait long. Engine light has not turned on again. Erik was very professional and helpful. Thankful to get my car fixed the same day and didn’t have to wait long. More
Always a pleasure dealing with San Marcos Ram and Rolando in particular. The facility is always clean and comfortable and the staff is professional, courteous and friendly. in particular. The facility is always clean and comfortable and the staff is professional, courteous and friendly. More
From the first point of contact with Chris, my service advisor to the tech that identified and fixed the problem everyone was great. Chris kept me informed with regard to status of the repair and checked advisor to the tech that identified and fixed the problem everyone was great. Chris kept me informed with regard to status of the repair and checked back in once the work started with an update on estimated time to completion. He also made sure to explain what was being fixed and then took the time to demonstrate that the repair was working. Exceptional service for an unscheduled repair visit. More
Fast friendly service on a Saturday! Arrived at 8:30AM for oil change, tire rotation and inspection. Had everything done quickly and they gave my Jeep a quick rinse! for oil change, tire rotation and inspection. Had everything done quickly and they gave my Jeep a quick rinse! More
They were quick reliable and very professional made it easy to get the help i needed and had my vehicle ready in a timely manner will definitely be back again. easy to get the help i needed and had my vehicle ready in a timely manner will definitely be back again. More
I was taken care of at this dealership. Clear communication every time I’ve gone to them. Treated me with respect and answered all my questions. Thanks! communication every time I’ve gone to them. Treated me with respect and answered all my questions. Thanks! More
Above and beyond service department. Friendly, knowledgeable, and professional. Not only did they handle the concern but followed up to make sure all was well. Thank you knowledgeable, and professional. Not only did they handle the concern but followed up to make sure all was well. Thank you More
cesDirectoryReviewsPhotosAboutReviews from the cesDirectoryReviewsPhotosAbout Reviews from the web DealerRater 4.5/5 350 reviews Facebook 4.2/5 622 votes Carfax 4.2/5 98 reviews Google r cesDirectoryReviewsPhotosAbout Reviews from the web DealerRater 4.5/5 350 reviews Facebook 4.2/5 622 votes Carfax 4.2/5 98 reviews Google review summary 4.2 (1,827) Google reviews All honor 26 false advertisement 15 rebates 14 bait and switch 12 +6 Sort by Most relevant Newest Highest Lowest Jane Shipwash Jane Shipwash 1 review just nowNEW We were interested in a Jeep Renegade we saw online listed as new with a hail damage discount. Our family has used this dealership for their new vehicles, one who bought a new car with hail damage. Well, turns out the Renegade we wanted wasn't on the lot. They let local football coaches drive these new cars around until they need them back on the lot. That's fine, but Alex couldn't get the Renegade back from the coach. It's been a week now, I never received any communications from the dealership of when it will be back on the lot even though we keep getting told they'll have it tomorrow. Then tomorrow came, and they still don't have it. That was on 7/7. It's 7/17 now, and I am still told they haven't gotten it back from the lot and can get it in by Monday. This is ridiculous! Our large family brings you a ton of business, and you can't even help us?? I guess your dealership doesn't need our family's business after all. That includes not just me and my husband but our parents and siblings as well. Horrible customer service, just horrible. I've bought a ton of new vehicles from other dealerships who've never treated me like this. Advice for the dealership: Don't advertise vehicles you don't have on the lot or can't bring back to the lot, and don't make false promises to people. Don't list it as a new vehicle if someone else is driving it around off the lot racking up the miles. Last but not least, don't make people feel like their business doesn't matter. More