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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.6
683 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 683 reviews

April 07, 2023

Tyler, was an excellent information person. Knew the process about the car and the maintenance schedule More

by Richardd13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 19, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks for the five stars, Richard! We're glad to hear that Tyler and the rest of the crew here at San Marcos Chrysler Dodge Jeep Ram could assist you. We hope to see you back! Best, James Cruz, jpcruz@sanmarcosdodge.com

April 05, 2023

Easy buying experience Knowledgeable sales staff. Carson was great to work with. Will go back when buying next vehicle. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Fuller, James Cruz
Apr 07, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Hi Bob, We're so happy your purchase experience was so easy and appreciate your five-star review for Carson! We look forward to working with you on your next car purchase! Thank you for choosing San Marcos Chrysler Dodge Jeep Ram! Best, James Cruz, jpcruz@sanmarcosdodge.com

March 29, 2023

Kyjuan Davis wasted no time asking me if I needed assistance. He was very friendly, knowledgeable, comfortable to work with. Gave me great deal on my trade in and put me in the car of my dreams! More

by tinalafferre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyjuan Davis , James Cruz
Mar 31, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for the kind feedback! We're so glad Kyjuan had the opportunity to help get you into your dream car and we'll be sure to share this wonderful review with him. Thanks for trusting San Marcos Chrysler Dodge Jeep Ram with your business and please don't hesitate to reach out if we can be of service again in the future!

March 27, 2023

Josh, in the service department, was a great help in getting my Jeep back to me as soon as possible. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Howell, Service
Mar 29, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

It's great to know that Josh has provided five-star care for your Jeep, Susan! We hope to see you again so we can continue to help keep your vehicle in top shape! Thank you for choosing San Marcos Chrysler Dodge Jeep Ram! - Best, James Cruz, jpcruz@sanmarcosdodge.com

March 24, 2023

Blake was very helpful and informative with the situation with my sons car . He would call and text in a timely manner. More

by Melanie Acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake he was the service guy I worked with, James Cruz
Mar 27, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

We're so glad Blake had the opportunity to assist you & your son and we'll be sure to share this kind review with him! Take care and please don't hesitate to reach out if our San Marcos Chrysler Dodge Jeep Ram team can be of service again in the future! Best, James Cruz, jpcruz@sanmarcosdodge.com

March 21, 2023

Not sure on the sales department, they wouldn't return calls on a Jeep they had, but DO NOT LET THEM FIX ANYTHING. They have had my truck since 10/31. "Fixed" problem 2x then motor seized. The saga of no More

by squirellydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Wagner, Gilbert Figueroa
Mar 22, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Hello Diera, Im disappointed to hear you had a less-than-good experience with us I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I would like to get you in touch with one of our managers, Bronwyn Wagner at 512-831-7625 ext. 202.

Mar 22, 2023 -

squirellydee responded

Left a message but not really sure how you can make this right when neither your GM, nor your Service Director will take enough interest to reply to emails. You had my vehicle for more than 5 months and 4 days after you 'fixed' it, it is completely inoperable and the expectation is for me and Chrysler to pay for San Marcos's technician's ineptitude So very unprofessional

Mar 22, 2023 -

squirellydee responded

No reply from Brownwyn, but not surprised

March 14, 2023

Fast service, friendly staff. Work was professionally done and have no issues as a result. More

by Dsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, James Cruz
Mar 14, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for your excellent review! -San Marcos Chrysler Dodge Jeep Ram

March 13, 2023

I'm very happy with my Grand Jeep Cherokee. The service department is always so kind. Blake D. has been so good. He is so willing to do whatever it takes to help you. Thank you Blake. More

by Pjhouse8011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Dahlburg
Mar 15, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave San Marcos Chrysler Dodge Jeep Ram a review! Blake & the team appreciate your kind comments and look forward to seeing you & your Grand Cherokee again next time. Take care! Best, James Cruz, jpcruz@sanmarcosdodge.com

March 12, 2023

Salesman was not pushy or over aggressive. Even as a newer salesman he was knowledgeable and helpful. Teammates were supportive when necessary. Overall good experience More

by Sandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry
Mar 13, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

This is what we love to hear, Sandra! We appreciate your business and look forward to seeing you next time at San Marcos Chrysler Dodge Jeep Ram!

March 09, 2023

Great customer service. Friendly staff. Very attentive. Delivery with paperwork including tags, title and great attitude. Thank you.... More

by jeanetteybarbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, James Cruz
Mar 10, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

It was our privilege to serve you! Thanks for trusting the San Marcos Chrysler Dodge Jeep Ram team with your business and please don't hesitate to reach out if we can be of service again in the future! Best, James Cruz, jpcruz@sanmarcosdodge.com

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