San Leandro Chrysler Dodge Jeep Ram - Service Center

Great work! Very friendly! Came in to replace the recalled airbag. Got to drive my car home that same day. Very happy with how everything was done. recalled airbag. Got to drive my car home that same day. Very happy with how everything was done. More

Ander took care of me. I was satisfied with the quality of work. I would have liked the service time to be a little shorter and I also would have appreciated more communication during the process, but over of work. I would have liked the service time to be a little shorter and I also would have appreciated more communication during the process, but over all the experience was still good! More

The customer service I received from Christofer Cervantes was extremely bad. He asked me to take my vehicle elsewhere, since he did not have time to check if my warranty covered the inspection. was extremely bad. He asked me to take my vehicle elsewhere, since he did not have time to check if my warranty covered the inspection. More

Bobby was amazing! I am traveling from Colorado and I lost my key fob. Bobby not only was the only dealership in the bay area that had any, but worked with my insurance to get me a new fob, got it progr lost my key fob. Bobby not only was the only dealership in the bay area that had any, but worked with my insurance to get me a new fob, got it programmed and a new key cut in about 30 minutes! Thanks Bobby and your team for making what could have been a disaster for me so easily fixed! More

Dropped my car and never received call after 2 days. i had to call to check status. promised to call back in 10min not happend. issue fixed but communcation problem. had to call to check status. promised to call back in 10min not happend. issue fixed but communcation problem. More

I dropped my 2019 jeep Rubicon for a check engine light and traction and was told it would be two weeks before they could look into the problem. I'm very upset with the fact me paying 50.000 plus for this and traction and was told it would be two weeks before they could look into the problem. I'm very upset with the fact me paying 50.000 plus for this vehicle and not be offered a loan a car is ridiculous the good news it didn't take two weeks to look into the problem they returned my vehicle stating the issues had been taken care of unfortunately I had to return the vehicle for the same traction issues More

samuel was really nice and helpful. he had great customer service. my car was in and out with no problems. also recommended what my car needed next. service. my car was in and out with no problems. also recommended what my car needed next. More

Bobby is the best! Always provides me with exceptional customer service! He got me in and out right way! Thank you so much Bobby! Happy Holidays! customer service! He got me in and out right way! Thank you so much Bobby! Happy Holidays! More

Not pleased with the follow up service. Called a few times and call was put on hold for a long time or no return call. times and call was put on hold for a long time or no return call. More

Ander was great. Even though he was the new guy, he took care of me and my vehicle. He was communicative and let me know when my vehicle was ready right away. Additionally, someone picked up the phone right care of me and my vehicle. He was communicative and let me know when my vehicle was ready right away. Additionally, someone picked up the phone right away when I was planning to come in, and I have not had that experience in the past. I hope that this level of service continues in the future! More