San Leandro Chrysler Dodge Jeep Ram - Service Center

Bought a new truck from this dealership and it had some Alignment issue, made appt to drop the truck off to fix. Service said that the it’s normal to have this issue on trucks. My truck pulls to the left a Alignment issue, made appt to drop the truck off to fix. Service said that the it’s normal to have this issue on trucks. My truck pulls to the left and the steering is not center. I don’t think that’s normal. Will never return to this dealership for sales or service. More

Friendly staff. Finished car in half a day. Went in for 60k oil change and service. Also fixed a recall I was not aware of. 60k oil change and service. Also fixed a recall I was not aware of. More

Dealer is clean and ready for business I highly recommend family and friends to come and check it out the selection of vehicles cars and trucks.. family and friends to come and check it out the selection of vehicles cars and trucks.. More

Every time we go in Bobby is more than willing to assist us he's always been there to support our needs for our vehicles I own two Jeeps Pathfinder and a Grand Cherokee us he's always been there to support our needs for our vehicles I own two Jeeps Pathfinder and a Grand Cherokee More

Always enjoy getting my car serviced here because the customer service is 100/10. Very accommodating and speedy service. Even if your vehicle is taking longer than expected they inform you of what’s goin customer service is 100/10. Very accommodating and speedy service. Even if your vehicle is taking longer than expected they inform you of what’s going on why it’s delayed. Never been waiting for more than 2 hours whereas other dealers iba had work on my car took 5+ for a simple oil change.. More

Very pleasant, able to answer my questions and provide the service I needed. When I called back about a follow up question, able to relieve my concerns. the service I needed. When I called back about a follow up question, able to relieve my concerns. More

I wouldn't recommend this service center as my first choice. I had to wait longer for my car as the person whi assisted me was not available. After waiting for over an hour another person assisted me. choice. I had to wait longer for my car as the person whi assisted me was not available. After waiting for over an hour another person assisted me. More

Clean, well maintained and the Service Department were professional to deal with. Keep it up the good service. My car was done as promised on specific date. . professional to deal with. Keep it up the good service. My car was done as promised on specific date. . More

Bobby did a great job of keeping me updated and getting the van serviced. He was friendly and efficient. He also ordered my required parts and told me he would keep me informed when they were in (recall). the van serviced. He was friendly and efficient. He also ordered my required parts and told me he would keep me informed when they were in (recall). More

Does not understand term ‘managing expectations.’ Word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word More