San Diego Chrysler Dodge Jeep Ram

Didn’t do what I asked when I did appointment, the only thing was the oil change and rotation, recalls and complaints never got fixed and haven’t got a call for new appointment, no paper work was ever emai thing was the oil change and rotation, recalls and complaints never got fixed and haven’t got a call for new appointment, no paper work was ever emailed to me like promises about oil change that was done More

Great customer service with minimal time without my car and great communication with service tech and great communication with service tech More

Worst customer service I’ve ever experienced! ! No return calls. Had my car for 2 days, I called and left text messages with no call back. Finally, I Ubered to dealership to take my car back! ! No return calls. Had my car for 2 days, I called and left text messages with no call back. Finally, I Ubered to dealership to take my car back! More

Three different service appts all within a year and not one thing has changed. Poor customer service, Poor communication (no callbacks at all!) and poor management!! Unfortunately, this is the only dealers one thing has changed. Poor customer service, Poor communication (no callbacks at all!) and poor management!! Unfortunately, this is the only dealership that could handle my warranty for a Gorilla glass windshield replacement. I've been there three times now and it still has not been replaced. I figured under new management things would have changed but it is still bad with plenty of excuses and dancing around the actual issue! More

Every time I get my Vehicle serviced Jose is on top of it and is very helpful. Wonderful service all around. and is very helpful. Wonderful service all around. More

On my first oil change and tire rotation, I witnessed your techs not rotate the tires. I have pictures, if you'd like. your techs not rotate the tires. I have pictures, if you'd like. More

Everyone there is very courteous and professional. They make my car purchase a pleasure experience. They make my car purchase a pleasure experience. More

Terrible customer service. No one would call me back, they had my vehicle for 2 weeks which was totally unexpected. I finally had to show up to figure out where my jeep was. Th No one would call me back, they had my vehicle for 2 weeks which was totally unexpected. I finally had to show up to figure out where my jeep was. Then they told me it was done last night! …. ya ok. They bring my vehicle out and they had not even replaced my battery which was one of the main reasons I brought it in. I still have no idea why they had it for 2 weeks and refused to call or call bacj More

this dealership is the bad xxx and i’m happy to recommend to anyone else good customer service and always friendly staff at all times they informed me i have nothing to worry with my Durango thank you. to anyone else good customer service and always friendly staff at all times they informed me i have nothing to worry with my Durango thank you. More

Made an appointment for oil service. The oil service and inspection was done in a timely manner. The service advisor was courteous and helpful in our interactions . Was very happy with t The oil service and inspection was done in a timely manner. The service advisor was courteous and helpful in our interactions . Was very happy with the service visit More