San Diego Chrysler Dodge Jeep Ram

My service manager Islam always kept me up to date with the status of my Jeep gladiator the status of my Jeep gladiator More

Jose in service is exceptional with his customer service and attention. Kept me informed of the status and any changes and attention. Kept me informed of the status and any changes More

Worst service department experience I have had in 40+ year of car ownership. It's not that the service was bad, it was non-existent. I brought my Jeep in with an appointment and after sitting there for year of car ownership. It's not that the service was bad, it was non-existent. I brought my Jeep in with an appointment and after sitting there for 8 days, nobody even looked at it. After the second day without any updates, I started calling and leaving messages, many messages! It took two more days before I finally got someone to answer the phone. But that is only because I called the sales department. They pick up on the first ring in Sales. Bottom line is that dealership only cares about sales, so don't expect any support from the service department. I bought my Jeep at this dealership, and it was a good experience. But there is something wrong with the management of the service department if a customer's vehicle can sit there for 8 days without looking at it and diagnosing the problem, let alone completing the repairs. I am still waiting for a call and apology from the service manager Todd Hatch. But I guess being without my Jeep for 8 days doesn't matter to him. More

Made an appointment for time for service. Promptly processed and gave an accurate time for work to be completed. Texted me when done and quickly off the lot. Staff was very polite and friend Promptly processed and gave an accurate time for work to be completed. Texted me when done and quickly off the lot. Staff was very polite and friendly. Great service experience. More

My July 26, 2023, servicing was excellent. I rate 3-stars to average out the worst customer-care treatment I experienced from my February 14, 2023 service. It was so bad I wrote a letter on Ma I rate 3-stars to average out the worst customer-care treatment I experienced from my February 14, 2023 service. It was so bad I wrote a letter on March 16 detailing my experience to the General Manager. Receiving no reply I then wrote to the service manager on April 18. No response. More

Great service Attentive to customers Clean Great cars Great employees Great help Overall great everything cars Great employees Great help Overall great everything More

Got a great deal and dealer was fair in negotiating. They were nice and transparent with the deal. They were nice and transparent with the deal. More

Very Professional, Rob was very helpful and made the process very smooth and quick, especially for a purchase of a new vehicle. process very smooth and quick, especially for a purchase of a new vehicle. More

Islam and kim were great. They really tried to make my experience the best it could be. They did an excellent job and deserve the recognition. They really tried to make my experience the best it could be. They did an excellent job and deserve the recognition. More

Jack was incredible in helping us find what was best for our family and went above and beyond. our family and went above and beyond. More